Department: International Recruitment, TMU Global
Position supervisor: Salisha Randel, Director, International Recruitment
Contract length: 6 months
Hours of work per week: 36.25
Position type: Short-term Temporary
Rate of pay: $103,100 - $115,000 per annum
About Toronto Metropolitan University (formerly Ryerson University)
At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.
Toronto Metropolitan University welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.
As an employer, we are working towards a people first culture and are proud to have been selected as one of Canada’s Best Diversity Employers and a Greater Toronto’s Top Employer for 2015, 2016, 2017 and 2018.
About TMU Global
TMU Global connects the University community to an increasingly globalized world through projects, partnerships, student recruitment, student programming focused on global learning, and research. We work to enhance the University’s reputation abroad and provide a range of global opportunities for students, staff, and faculty, as well as ensuring a quality experience for TMU international students from application to enrolment.
TMU Global’s vision for global learning at home and abroad refers to activities that engage with the diversity of the world’s cultures, knowledge systems, worldviews, perspectives, and nations (i.e. diverse ways of knowing and being). Our hope is that these activities are shaped by Toronto Metropolitan University’s unique vision to advance equity and community inclusion, alongside our community’s commitment to prepare students to face the world’s interconnected, global challenges while respecting and engaging with diverse, multifaceted perspectives and approaches.
We aim to implement the goals and priorities as outlined in our International Plan. To learn more about TMU Global and to read our strategy, visit www.torontomu.ca/international
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The opportunity
The Associate Director, International Recruitment will provide strategic leadership and oversight in the development, execution and evaluation of long-term strategic plans to recruit international students in order to meet the university’s international student enrolment targets. They will identify new opportunities for recruitment and outreach initiatives to attract and retain applicants and to position the university competitively within Canadian and international markets.
The successful candidate will maximize market reach in order to successfully meet enrolment targets through strategic business development and effective relationship management. Additionally, they will develop and maintain an international network of agents, recruitment partners and in-country representatives to drive recruitment efforts and ensure enrolment targets are achieved. Lastly, this role will implement in-person, virtual and digital engagement to support the international recruitment team in adopting new strategies and tactics to engage prospective students, international agents, in-country representatives and recruitment partners.
Additionally, a major asset for the successful candidate would be previous experience working in international student recruitment specific to the United States, the Caribbean, Sub-Saharan Africa and Southeast Asia. Middle East and North Africa, Europe and Latin America. Please note that this is a hybrid role with the opportunity to work remotely and on-campus as operationally required.
Key Responsibilities:
- Leads the development and execution of data-driven regional recruitment strategies to meet the university’s international student enrolment targets while monitoring success of recruitment strategies and conversion rates against enrolment targets.
- Provides exemplary client-service to prospective students, maximizing the accessibility of support to inquirers and applicants throughout the application and admissions process.
- Monitors and analyzes market trends, issues, and opportunities for student recruitment within an assigned region as well as collaborates with Marketing and Digital Engagement to conduct market specific research to identify new opportunities.
- Identifies, researches, and engages with potential international agents to represent the university within a designated region. Establishes enrolment targets, monitors targets and performance, and leads the onboarding and training with agent partners.
- Oversees the hiring, performance management and development of staff, including in-country representatives so that their full potential is actualized, and their knowledge and skills are constantly being developed.
- Work in close partnership with the International Recruitment Administrator to coordinate and support operational workflows, including the effective management of the international recruitment/service inbox, ensuring timely, accurate, and high-quality responses to prospective students, applicants, and partners.
- Provide direct oversight, training, and day-to-day direction to Career Boost international student staff serving as International Recruitment Assistants, ensuring alignment with recruitment priorities, service standards, and institutional brand representation.
Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:
Experience Requirements:
- Completion of a post-secondary degree in a relevant discipline such as business or marketing; graduate degree preferred.
- A minimum of seven (7) years’ progressive management experience, including five to seven (5-7) years of international recruitment with specific experience.
- Experience in international student recruitment across diverse global markets is considered an asset.
- Experience managing staff in a unionized environment.
- Experience in an international/multicultural environment; working experience in a post-secondary educational environment.
- Experience in the development of international marketing and recruitment strategies and management of international relationships and partnerships.
- Demonstrated experience in strategic planning and implementing regional recruitment strategies and evaluating the ROI of recruitment and outreach initiatives.
- Experience building and managing a diverse recruitment budget with a demonstrated history of ROI.
- Demonstrated experience with virtual recruitment and outreach activities.
Required Capabilities:
- Language capability in the assigned region.
- Comprehensive knowledge of Ontario, Canadian and international secondary and post-secondary educational levels.
- Knowledge and understanding of Canadian and international government legislation and best practices pertaining to international activities.
- Knowledge of international issues, current trends and issues within Canada impacting the education sector.
- Extensive knowledge of international environments and cross-cultural competency and knowledge of protocols.
- Strong leadership and management skills.
- Superior (oral / written) communication including presentation skills.
- Strong collaboration, relationship building and interpersonal skills.
- Self-directed capabilities including demonstrable ability to work independently and as part of a high-performance team.
- Strong counselling and negotiation skills.
- Ability to establish and maintain strong collaborative relationships cross-culturally and virtually.
- Strong research, critical thinking, and strategic planning skills.
- Ability to manage multiple projects with competing deadlines.
- Project management, organizational and time management skills.
- Ability to demonstrate sound judgment, analytical and problem-solving skills in decision-making.
- Intermediate computer skills including knowledge of spreadsheets and word processing, knowledge of the Internet.
- Ability to work in a complex, rapidly changing environment.
Other Requirements:
- Valid passport
- Valid driver’s license
- Vulnerable sector check
How to apply
Please send your resume and cover letter to [email protected] by 11:50 PM Sunday June 7, 2026.
Toronto Metropolitan University’s commitment to equity, diversity and inclusion
- We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications. If you are an Indigenous applicant and require support during the recruitment process, please reach out to James McKay, Indigenous HR Lead at [email protected].
- Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
- We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please reach out to to Human Resources:
- Current employees can contact HR by logging into AskHR to submit a request.
- External candidates who do not have TMU login credentials can contact HR by visiting torontomu.ca/human-resources/askhr/.
- All information received in relation to accommodation will be kept confidential.
