Job Overview
We are seeking a dynamic and energetic Experienced Service Supervisor and Servers to lead our guest service team in delivering exceptional hospitality experiences. In this pivotal role, you will oversee daily operations at the service counter, ensuring every guest receives outstanding customer service with a friendly, professional approach. Your enthusiasm and leadership will inspire your team to create memorable moments for our guests, fostering a welcoming environment that encourages repeat visits and positive reviews. This paid position offers an exciting opportunity to develop your leadership skills within a vibrant, guest-focused setting.
Responsibilities
- Supervise and motivate the guest service team to deliver top-tier hospitality and personalized service.
- Oversee daily operations at the service station, ensuring smooth and efficient workflow.
- Handle guest inquiries, resolve issues promptly, and ensure a positive experience for all visitors.
- Maintain cleanliness and organization of the service area to uphold health and safety standards.
- Serve all guests in the hospitality expectations
- Skills
- Minimum of 2 years experience in hospitality and supervisory role or customer service roles with a passion for guest engagement.
- Strong leadership abilities with the capacity to motivate and guide a diverse team.
- Excellent communication skills to effectively interact with guests and team members alike.
- Ability to remain energetic, positive, and solution-oriented in a fast-paced environment.
- Knowledge of guest services best practices to enhance overall guest satisfaction.
- Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.
**For the supervisor role, experience is required
Pay: From $18.00 per hour
Expected hours: No more than 40.0 per week
Work Location: In person
