CREDIT AND COLLECTIONS SUPERVISOR
Step into a newly created leadership opportunity where your commercial credit expertise will have a visible impact across the organization. Our client, a well-established global organization, is seeking a Credit & Collections Team Lead to provide direction within the credit function, serve as a trusted advisor on complex matters and help shape how the team operates and grows.
This is an opportunity for a seasoned commercial credit professional who is ready to move beyond managing an assigned portfolio and take on broader influence. You’ll become the go-to resource for escalated credit and customer issues, mentor and guide credit professionals, support sound business decisions and partner with leadership to strengthen credit practices across the organization.
Because this is a newly created role, you’ll have the visibility and autonomy to help define its scope, introduce ideas and influence the evolution of the credit function. If you’re looking to take ownership, lead with confidence and make a meaningful contribution within a global organization, this role offers the platform to do it.
What You’ll Do:
● Provide leadership, guidance and support within the credit and collections function.
● Serve as the primary escalation point for complex credit, customer and risk-related matters.
● Coach, mentor and develop credit analysts, sharing expertise and strengthening team capabilities.
● Provide guidance on credit practices, customer negotiations, risk assessment and policy interpretation.
● Manage an assigned portfolio while maintaining consistent, accurate and proactive credit practices.
● Take ownership of challenging customer situations and oversee the timely resolution of disputes.
● Identify opportunities to improve credit policies, processes and procedures.
● Ensure accounts are managed in accordance with internal policies, financial controls and applicable regulations.
● Prepare reporting packages for multiple business units across monthly, quarterly and annual reporting cycles.
● Support month-end close activities.
● Participate in daily team activities and provide clear direction on priorities.
● Act as backup to the Credit Manager when required.
What We’re Looking For
We’re seeking a professional with significant hands-on commercial credit experience, strong business judgment and the confidence and maturity to lead and influence others.
The ideal candidate will have:
● 5+ years of progressive commercial credit experience; candidates with deeper experience are strongly encouraged to apply.
● Demonstrated experience leading complex credit and collections matters.
● Previous experience mentoring, training, coaching or guiding credit professionals.
● Strong credit judgment and the ability to make sound recommendations and manage escalated situations.
● Excellent analytical, communication, negotiation and problem-solving skills.
● Strong organizational skills and the ability to manage competing priorities.
● Advanced Excel skills.
● A strong understanding of financial controls and related procedures.
● Experience in a publicly traded or large corporate environment is an asset.
● CCP designation is an asset.
● SAP experience is an asset.
● Flexibility to support additional hours during financial reporting cycles and global business requirements.
Why This Opportunity Stands Out
As a newly created role, this position offers the opportunity to establish yourself as a key member of the credit leadership team and make the role your own.
You’ll have the opportunity to bring your experience and ideas forward, mentor others, influence processes and become a trusted resource for complex credit decisions. This is an ideal opportunity for someone who wants to take ownership, contribute at a higher level and grow within a global organization.
Our client offers:
● Comprehensive benefits
● Learning and professional development opportunities
● Career growth within a global organization
● A collaborative and supportive team environment
● The opportunity to make a visible impact in a newly created leadership position
If you’re an experienced commercial credit professional ready to take ownership, lead with confidence and become the team’s go-to credit resource, we’d like to hear from you.
Apply today for confidential consideration.
Pay: $68,000.00-$90,000.00 per year
Work Location: In person
