POSITION: SENIOR LIFEGUARD
DEPARTMENT: PUBLIC SERVICES
REPORTS TO: RECREATION MANAGER / COORDINATOR OF AQUATIC SERVICES
SUPERVISES: JUNIOR LIFEGUARD, FRONT DESK CASHIER
TYPE: UNION
SUMMARY: Under the direction of the Coordinator of Aquatic Services the Senior Lifeguard is responsible for providing a safe, clean, friendly environment in which Pool patrons may enjoy all aspects of aquatics. This person will assist with the operation and maintenance of the facility, and in the absence of the Aquatics Coordinator, may assume the duties of this position.
MAJOR RESPONSIBILITIES
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Provide excellent customer service
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Work with all staff to define and provide excellent customer service
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Maintain open communication with patrons and staff
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Lifeguarding duties as assigned
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Perform on deck duties as lifeguard
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Monitor patrons in pool and wading area
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Conduct and log frequent patron head counts and compare to attendance figures
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Provide professional instruction to patrons
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Swimming lessons
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Aquatic programs
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Initiate emergency response and administer first aid to staff and patrons as required
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Administer first aid as required
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Request outside emergency assistance as required
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Document all incidents/injuries and forward to Coordinator of Aquatic Services
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Directo other staff members during emergency situations
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Ensure that maintenance and cleaning is carried out as scheduled
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Record all maintenance and cleaning on appropriate log sheet
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Conduct frequent walk arounds to monitor cleanliness and safety inside and outside the building
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Keep the pool deck area in a clean and tidy state
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Keep the staff room and first aid room in a clean and tidy state
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Ensure supervision of assigned tasks are being completed (i.e. daily, weekly, monthly, maintenance)
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Ensure that all equipment is maintained in a clean, safe operating condition
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ensure all safety equipment is in satisfactory condition
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ensure that all equipment used by patrons is in clean, safe operating condition
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Ensure a safe work environment for staff
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be familiar with and follow all safety rules
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notify Aquatic Coordinator immediately of any safety concerns
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document any near misses and incidents
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Ensure a safe environment for patrons
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enforce and adhere to all safety rules on deck and in change rooms
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instruct patrons in the safe use of equipment
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document any near misses and incidents
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Safe opening and closing of facility
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ensure building is secure before opening and closing of building
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do not leave facility until all patrons have exited
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lock up (for closing) and unlock (for opening) all doors, latches and locks
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designated Senior Guard only
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Be familiar with and adhere to all policies and procedures
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Assist in maintaining water quality at prescribed levels
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perform basic water tests and record
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adjust chemical levels as required (including Sodium Bicarb)
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conduct filter back washes as required
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vacuum pool as required
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Assist with facility operations and maintenance
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report any irregularities to the Multi-Purpose Facility Co-ordinator
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record any matters of concern for follow up
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assist with general maintenance duties as directed by the Multi-Purpose Facility Co-ordinator
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Assist with administrative duties as directed by supervisor
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record facility deck attendance on a regular basis
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Assume responsibility for the building operations in the absence of management and supervisors
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Assist with supervision/orientation/training of staff as required
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provide feedback in a positive and supportive manner
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Attend meetings as required
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in service training
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staff meetings
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Assist with desk duties when applicable
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Advise aquatic coordinator when supplies are required
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In absence of coordinator of aquatic services, assume duties of their position
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Write/submit reports as required
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Maintain professionalism in all aspects of work
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Assist with emergent or unforeseen duties as required
QUALIFICATIONS
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Minimum 18 years of Age
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Standard First Aid with CPR C (Must Be Current)
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National Lifeguard Certificate (Must Be Current)
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Minimum 2 years’ experience as a Lifeguard
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Lifesaving Instructor Certificate (Must Be Current)
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Knowledge of Basic Pool Operations is required (Adding chemicals, monitoring the SCADA System, ability to troubleshoot basic mechanical issues, dealing with pool contaminations etc.)
ASSETS
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Pool Operators Certificate
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Experience in Aquafit Instruction
