Santander Consumer Bank provides a full spectrum of finance solutions for the automotive and powersport markets. Santander offers loans the easy way; Simple, Personal, and Fair. Become part of a globally recognized brand and join our dynamic and growing team today.
Our mission is to help people and businesses prosper. Guided by our values “Simple, Personal, and Fair”, we strive to be the best open financial services platform, acting responsibly to earn the lasting loyalty of our people, customers, shareholders, and communities. We live this mission through our TEAMS behaviors: we Think Customer, Embrace Change, Act Now, Move Together, and Speak Up to create a culture of trust, innovation, and collaboration. We adopt a strong risk culture, and we expect all our professionals, regardless of their position, to have a proactive and responsible attitude towards risk management.
Santander Consumer Bank is seeking a reliable and professional Receptionist/Administration to support our Edmonton Office. This role is essential in ensuring smooth front desk operations and providing excellent customer service. The successful candidate will be responsible for filling in during the senior receptionist’s absence due to sick days or vacation.
Responsibilities:
- Greet and assist clients and visitors in a courteous and professional manner.
- Manage front desk operations, including greeting visitors, answering phones, and directing inquiries.
- Provide administrative support to various departments and teams as needed.
- Perform administrative tasks, including data entry and maintaining office supplies.
- Handle incoming and outgoing mail and packages as needed, including sorting and delivering or scanning to the appropriate department/person.
- Ensure confidentiality of customer information with discretion and comply with company policies.
- Ensure the reception area and office environment are clean, organized, and professional.
- Foster a collaborative and efficient work environment within the administrative team.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent; additional certifications in office administration is a plus.
- Previous experience in a receptionist or similar role is preferred.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), technology and familiarity with office equipment.
- Ability to handle multiple tasks and work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a customer-centric approach.
Shift Schedule:
Monday to Friday from 8:30am to 5:30pm.
The receptionist will be pivotal in maintaining a welcoming environment and ensuring all operational needs are met during busy periods.
Application
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience. Please indicate your availability and any previous reception or customer service experience. Please note that only shortlisted candidates will be contacted.
Santander Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Ability to commute/relocate:
- Edmonton, AB T6E 5Y7: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
