As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 and 2025 List of Canada's Best Employers.
Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.
Please note we will consider accessibility accommodations to applicants upon request.
The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.
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Lead overall branch operations, ensuring safe, efficient, and high-quality execution of NDT and inspection services.
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Lead site safety, quality, production, and continuous improvement initiatives while ensuring compliance with company policies, industry standards, and client requirements.
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Serve as the 24/7 point of contact for plant emergencies, incident notifications, and investigations.
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Oversee production status, communicate progress, issues, and KPIs to the client, and ensure transparency throughout project execution.
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Maintain and govern the site’s asset management system to ensure equipment availability and readiness.
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Ensure NDT services meet applicable standards and client requirements; support audits, quality reviews, and standardization of critical inspection and maintenance programs.
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Participate in required HSE, CHESM, inspection, project-planning, and contractor look-ahead meetings.
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Collaborate with Plant Operations on scope reviews and required safety documentation, including CSEDs and CJSAs.
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Lead and develop NDT technicians, supervisors, and support staff, fostering a strong culture of safety, accountability, teamwork, and professional development.
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Support staffing requirements, including recruiting, onboarding, training, and developing resources to maintain stable operations.
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Conduct regular performance reviews with supervisory staff and provide coaching and mentorship.
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Build and maintain strong client relationships while serving as a key point of contact for operational matters, concerns, and service requirements.
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Interface directly with subcontractors, internal stakeholders, and client representatives to execute plans, resolve issues, and remove roadblocks.
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Provide technical and operational guidance to the team and stay current with NDT technologies, methods, and industry practices.
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Manage branch financial performance, including revenue, expenses, budgets, and profitability.
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Review and approve quotations and change requests in a timely manner, ensuring work is aligned with client priorities.
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Identify opportunities to improve efficiency, control costs, and optimize branch resources.
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Identify and pursue new business opportunities and support strategies to grow the branch and client base.
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Prepare and communicate branch performance reports, including operational, financial, safety, and KPI results, to senior management.
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Address operational challenges and adapt resources and priorities to changing project requirements and client needs.
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Perform other duties and responsibilities as assigned.
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Post-secondary diploma in a relevant technical, business, or industrial field.
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Minimum of 8 years of operational experience in an industrial or technical environment, including at least 3 years in a supervisory or management capacity.
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NDT or other relevant technical certifications are considered an asset.
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Strong understanding of Acuren’s technical services and ability to effectively deploy resources based on client and project requirements.
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Knowledge of NDT equipment, inspection processes, applicable industry standards, and technical requirements.
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Working knowledge of health and safety requirements, provincial regulations, and applicable collective agreements.
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Proven ability to develop and implement strategies that support branch goals, operational performance, and business growth.
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Strong understanding of budgeting, cost control, scheduling, resource planning, and operational KPIs.
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Strong proficiency with Microsoft Outlook, Word, and Excel; experience with operational or asset management systems is an asset.
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Strong interpersonal and communication skills with the ability to effectively manage relationships with senior leadership, clients, Plant Operations, Inspection, Maintenance, HSE, Quality, Engineering, contractors, and vendors.
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Strong leadership skills with the ability to motivate, coach, and develop teams while maintaining accountability for performance.
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Excellent problem-solving, organizational, analytical, and time-management skills.
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Ability to make sound, informed decisions that align with company objectives and client requirements.
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Ability to adapt to changing client needs, industry trends, project priorities, and operational challenges.
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Strong attention to detail and commitment to accuracy, quality, and compliance.
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Demonstrated ability to build and maintain strong client and stakeholder relationships.
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Must be local to Burnaby, BC, or the surrounding area and legally authorized to work in Canada.
