Resident Building Manager
Devon Properties Ltd.
Location: Victoria, BC | Compensation: $60,000.00 - $65,000.00 per year
About Devon Properties
Devon Properties Ltd. is a leading property management and real estate services firm headquartered in Victoria, British Columbia, with offices in Vancouver and Kelowna. We are dedicated to improving the rental market for everyone through well-maintained properties, satisfied residents, and detailed financial reporting. Our culture values strong communication, collaboration, and a commitment to excellence in everything we do.
What We Offer
- Competitive salary $60,000.00 - $65,000.00 per year
- Rent Benefit: (applicable only if the position is filled on a Resident basis)
- Pet Friendly *Restrictions apply
- A collaborative and professional work environment
- Career development and advancement opportunities within a dynamic team
About the Role
This is a hands-on role suited to someone who enjoys being on-site, takes pride in maintaining a clean and well-run property, and is comfortable handling minor repairs and day-to-day operational tasks. As the Building Manager for a brand-new residential development, you will play a key role in supporting the building's transition from construction to full operations. This position may be filled on either a Resident (on-site) or Non-Resident basis; the Rent Benefit outlined above applies only to a Resident placement. You will assist with building operations, respond to resident requests, coordinate maintenance, and help ensure the property is consistently well-presented from the outset. Leasing is part of the role, but in a supporting capacity. You may assist with showings, inquiries, and coordinating resident move-ins during the initial lease-up period and as needed thereafter, while the primary focus remains on the physical operation of the building and resident support.
Our Ideal Resident Building Manager Candidate:
The ideal candidate has acquired skills in the following areas: customer service, administration, general maintenance and repair. The Resident Building Manager requires the skills and abilities required to interact with tenants, contractors, owners, and the property management team in a professional manner.
Key Responsibilities
- Support the transition of a new building from construction to operations, including helping establish building processes and systems from day one
- Coordinate resident move-ins as the building leases up over the initial months, including scheduling, inspections, documentation, and welcoming new residents
- Track and report construction deficiencies and warranty items, following up with contractors to ensure timely resolution
- Oversee cleaning contractors to ensure common areas are consistently maintained to a high standard of cleanliness and presentation
- Ensure vacant suites are viewing- and move-in-ready, coordinating cleaners and trades as needed
- As required, complete routine maintenance tasks such as touch-up painting, replacing fixtures, clearing minor plumbing issues, and changing locks
- Manage maintenance requests and track work orders through to completion
- Address resident questions, concerns, and service requests in a professional and timely manner
- Arrange and coordinate contractors or vendors for repairs requiring specialized work
- Maintain accurate records related to rent payments, parking assignments, and tenancy documentation
- Assist the leasing agent as needed, such as providing building access for showings or answering resident inquiries
- Ensure day-to-day practices align with the Residential Tenancy Act of British Columbia
- Remain available for urgent building matters or scheduled appointments outside regular hours
Qualifications
- Minimum 3 years of experience as a Building Manager or in a similar role
- Experience supporting lease-up of a new development or managing newly constructed buildings is strongly preferred
- Demonstrated ability to manage high volumes of tenant move ins and leasing activity
- Experience coordinating and tracking contractor work including deficiencies or warranty items is an asset
- Strong ability to manage tenant relations and resolve issues professionally in a fast-paced environment
- Practical maintenance skills including minor plumbing, painting, and general repairs
- Ability to maintain building cleanliness and oversee overall presentation
- Strong organizational and time management abilities with the ability to manage competing priorities
- Clear communication and customer service skills
- Basic computer proficiency including Microsoft Office
- Valid driver’s license and reliable personal vehicle required
- Successful completion of a criminal record check satisfactory to the employer is required
Devon Properties Ltd. is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Housing allowance
- Paid time off
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please indicate your status in Canada: Citizen / Permanent Resident / Work Permit Holder
- If you are a Work Permit Holder, please specify the type of permit you hold and its expiry date
Experience:
- Building Management : 1 year (preferred)
Licence/Certification:
- Class 5 Licence (preferred)
Work Location: In person
