Location:
Toronto, ON, CA, M5J 2V5
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Req ID: 55451
Jobs by Category: Sales and Marketing
Job Function: Marketing
Status: Full Time
Schedule: Regular
Description
Join our team and what we'll accomplish together
Join the Prepaid Mobility team and help drive growth across Canada's dynamic prepaid market!
We're looking for a Product Specialist to join our Prepaid team, where you'll be instrumental in go-to-market execution, managing competitive positioning, and driving customer acquisition across our Koodo and Public Mobile prepaid brands. Our team is agile, data-driven, and committed to delivering exceptional value to our customers.
In this role, you'll own the day-to-day execution of pricing and promotional initiatives, monitor competitive activity to inform strategic decisions, and coordinate go-to-market campaigns across multiple channels. You'll work cross-functionally with Marketing, Digital, Channel and Customer Experience teams to ensure seamless delivery of acquisition and promotional programs. This is a high-impact position where your attention to detail and ability to manage multiple moving parts directly contributes to the success of our prepaid portfolio.
What you'll do
As a Product Specialist, you'll be responsible for:
Monitoring and documenting competitive activity and market trends to inform pricing and promotional strategies
Executing pricing launches and promotional campaigns end-to-end across multiple channels, from planning through go-to-market deployment
Ensuring quality across all customer-facing channels through testing and validation of digital experiences
Coordinating cross-functional communications between Marketing, Digital, Channel and Customer Experience teams
Supporting campaign execution and lifecycle to drive customer acquisition and brand awareness
Identifying process improvements and streamlining go-to-market workflows for greater efficiency
#LI-HYBRID
Qualifications
What you bring
Ability to plan and execute tasks in a high-pressure environment with competing priorities and tight deadlines
Excellent attention to detail and comfortable working through ambiguity, creating structure along the way
Great people skills to collaborate with team members with diverse backgrounds
Proven ability to question the status quo and find better ways to get things done
Strong written and verbal communication skills, with the ability to tell the high level story while providing meaningful updates along the way
A collaborative mindset with strong cross-functional relationship-building skills
Understanding of prepaid telecom business models and customer acquisition drivers
Great-to-haves
Experience in the telecom or another customer-centric industry
Understanding of customer acquisition drivers
Prior experience with pricing strategy, product launches, or promotional campaigns
Knowledge of digital marketing, web platforms, or e-commerce environments
Analytical skills and proficiency with tools such as Jira and analytics dashboards
What we give back to you
Direct exposure to pricing strategy, competitive analysis, and customer acquisition
A deeper understanding of the telecom industry and how our prepaid brands compete in a dynamic market
The opportunity to influence go-to-market strategy across multiple brands and see your work directly impact portfolio performance
A fast-paced, collaborative team culture with meaningful day-to-day impact
Mentorship and development opportunities from experienced product and marketing leaders
Industry-leading tools and training to support your growth
A flexible remote work style
A culture that supports giving back to your community
Competitive pay and benefits
Please note - You can be located anywhere in Canada, but the ideal candidate is flexible to work Eastern business hours
Salary Range: $57,000-$105,000
Performance Bonus or Sales Incentive Plan: 10%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Job Type: This is for a current vacancy
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
