Simply Orthodontics is an independent, family-owned orthodontic practice in West Edmonton. Join our professional, supportive team, where people take genuine pride in the details and in delivering an exceptional patient experience.
We’re looking for an experienced Financial and Insurance Coordinator to guide families through the financial side of their orthodontic care, from their initial contract through debond. This role calls for someone who is precise with insurance and numbers, dependable in their follow-through, and comfortable building trust with patients and parents. At times, that includes discussing overdue accounts, but always with professionalism, empathy, and quiet confidence.
What we're looking for
- Previous experience as a financial coordinator in a dental or orthodontic practice.
- Confidence with dental insurance: verification, claims, pre-authorizations, EOBs, and fee schedules.
- Experience with Dolphin practice management software is a plus, or comfort learning it if you're not already familiar.
- Composure in financial conversations, including the difficult ones.
- Strong accuracy and follow-through. This role lives on details not slipping through.
Benefits of the position:
- Patients who make your day: families come in genuinely excited about their smile transformations and grateful for your team's care. The kind of patients who remind you why you got into this work.
- Room to grow: learn alongside a supportive team with deep, varied experience, and real opportunities to develop your skills.
- Competitive wages that reflect your experience.
- A health spending account to support your wellbeing.
- One location: no commuting between offices, so you can build real relationships with a consistent team and patient base.
- A schedule that works for life: no evenings, no weekends.
If you take pride in your work, care about the families you support, and want a team that does the same, we'd love to hear from you.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- On-site parking
Experience:
- Dental Office: 1 year (required)
- Financial, Insurance Coordination: 1 year (required)
Work Location: In person
