We’re on the hunt for an Account Director who really understands social.
Based in Toronto, you’ll lead social programs for brands that want to show up in culture, not just post into the void. This isn’t about maintaining calendars, it’s about creating work people actually care about.
You’ll turn client ambition into ideas that move fast. Leading teams across strategy, creative, and delivery, you know how to connect the dots and keep momentum high. You ask smart questions, push for better answers, and aren’t afraid to shake things up when something isn’t landing.
We’re a growing agency, which means no passengers. You’ll have real influence on how we work, what we make, and how we grow. If you like building as you go, you’ll feel right at home.
Relationships matter here. You’ll be the kind of partner clients trust and the teammate people want in the room when things get complex or ambitious. You bring clarity, energy, and a point of view.
And yes, this role is deeply plugged into culture. You’re across platforms, creators, trends, and shifts in behavior before they hit the mainstream. More importantly, you know what’s worth acting on, and what’s just noise.
If you’re excited by the idea of shaping standout work, building something meaningful, and leaving your mark on a fast-moving agency, we should talk.
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Partner with strategy, creative, media, and community teams to shape social strategy (organic and paid), including channel roles, content pillars, publishing approach, and success metrics.
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Partner with strategy and creative to develop clear social briefs and ways of working that lead to great work.
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Oversee social content development and delivery (always-on and campaigns), including asset lists, stakeholder reviews, legal/brand approvals, and production timelines.
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Govern creator/influencer and partnership deliverables in collaboration with internal specialists (or external partners), ensuring briefs, deliverables, usage rights, and timelines are clear and managed.
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Lead day-to-day social delivery: mobilize the cross-functional team, manage project progress, and ensure smooth collaboration across strategy, creative, media, production, and community.
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Support social reporting and insights: consolidate updates, performance learnings, and recommendations in partnership with data team members to inform optimizations and future briefs.
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Document key client/agency decisions and next steps, and manage budgets/forecasting for social scopes (including resourcing considerations and risk mitigation as needed).
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Ability to build small and large program budgets, that drive business profitability
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Actively identifies organic opportunities for new business development & growth within client’s business; work to create and implement a plan to sell incremental programs and services
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Coach and mentor junior team members, supporting performance and career development.
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A confident, passionate, and enthusiastic Account Director with 7 -9 years experience in a creative agency environment working in social, with a strong understanding of agency operations.
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Previously led social programs on large, blue chip brands in Canada, maintaining a comprehensive understanding of clients' brands and delivered social work to compliment brand strategy
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Strong understanding and experience delivering in the social space (organic and paid), including content production workflows, creator/influencer deliverables, community management, and paid social trafficking/launch processes.
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Demonstrated social platform fluency (e.g., Meta, TikTok, YouTube, LinkedIn) with working knowledge of creative specs, content best practices, and how social ladders up to the broader comms plan.
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Experience forming strong client relationships, leading performance reviews, negotiating budgets.
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Curiosity for the brightest and best in social, and translating this into brilliant creative and editorial executions.
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Obsessed with the internet and how online culture shapes the world around us.
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Someone who is proudly accountable, calm, actively listens, and is a confident presence.
