As a Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.
Your 3+ years of quick-service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching Team Members make you an ideal candidate for this role.
Responsibilities:
- Managing labour costs through effective scheduling and floor management
- Controlling food and paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Monitor weekly and monthly inventories
- Prepare and provide restaurant Team Members with performance reviews
- Train, remind and encourage Team Members to follow all Health & Safety policies and programs we have in place
- Coach and discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Balance cash and complete balance sheets
- Complete cash reports and related forms
- Foster a positive work environment through leadership and example
REQUIREMENTS
- Education - Secondary (high) school graduation
- Experience - Minimum 2 years experience in the quick-service restaurant industry in a supervisory position.
- Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
- Clearview experience an asset
- Excellent written and verbal communication
- Strong leadership and interpersonal skills
- Customer service mindset
Job Types: Full-time, Permanent
Pay: $24.00-$26.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Store discount
- Vision care
Ability to commute/relocate:
- Newmarket, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Food service management: 2 years (required)
Work Location: In person
