Canadian Family Clinic (CFC) is a family medicine team-based primary care clinic opening in North York. We are seeking a motivated and hard working full-time permanent Medical Office Administrator to join our team.
This is a full-time, permanent, in-person position, with regular hours Monday to Friday (9 am - 5 pm). Expected start date is Monday August 3, 2026.
As a high-volume primary care clinic, we are looking for someone who thrives in a fast-paced environment, can multitask efficiently, and is committed to providing exceptional patient service.
Our clinic leverages modern technology to streamline workflows, so applicants should be confident using computers and comfortable learning new software. Experience with electronic medical records (EMRs) is required, and experience with TELUS PS Suite EMR is considered a strong asset.
We value long-term team members who are eager to grow with our administrative team and contribute to a positive, patient-centred workplace.
What we offer: Extended health care benefits, on-site parking, on-site snack bar.
Responsibilities:
- Communicate professionally and effectively with physicians, staff, patients, and external healthcare providers
- Book, schedule, confirm, and greet patients
- Answer and direct phone calls and respond to emails
- Maintain accurate patient records using the Electronic Medical Record (EMR) system
- Scan and upload medical records and other documentation
- Send and receive faxes and communicate with other physicians' offices and healthcare organizations
- Manage clinic supplies and inventory
- Obtain and document patient height and weight measurements
- Assist physicians with daily workflow and administrative tasks
- Support efficient clinic operations while maintaining patient confidentiality and professionalism
If you are a reliable, detail-oriented professional who enjoys working in a busy, team-based healthcare environment, we encourage you to apply. We look forward to welcoming a dedicated team member who is excited to grow with Canadian Family Clinic and help us deliver exceptional care in our community.
Pay: $18.00-$22.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Application question(s):
- This role involves entering patient information, referrals, and appointment notes quickly and accurately. What is your average typing speed in words per minute (WPM), and when was the last time you tested it?
- You’re the only staff member at the front desk. A patient walks in 10 minutes early for their appointment. The phone is ringing, and at the same time, a delivery driver asks you to sign for a medical supply shipment. What do you do first, and how do you handle the rest?
- Can you describe a day at work that felt overwhelming? What caused it and how did you get through it?
- You're given 3 tasks: (1) answer the phone, (2) scan a form, (3) email a patient. Which task do you do second if the phone rings?
- Read carefully: Please type the word 'pineapple' followed by the number of letters in the word 'administrator'
Education:
- Secondary School (preferred)
Language:
- Mandarin (preferred)
- Cantonese (preferred)
Work Location: In person
