Job Overview
We are seeking a dedicated Support professional to join our team, providing essential assistance in a dynamic environment focused on serving high quality healthy Lebanese food. The ideal candidate will be passionate about providing a warm environment and , with a strong commitment to creating a Fantastic guest experiences. This role involves supporting servers and bartenders to deliver a high quality and welcome experience to a diverse clientele.
Responsibilities
Cashier
Objective: To provide friendly and efficient takeout service to guests with time constraints and organize
booking request for the evening service
Key Roles:
- Receiving take-out and phone-in orders from customers and ensuring customers have
everything they requested within a reasonable timeframe
- Setting up the till and take-out packaging area
- Taking reservation requests and other general enquiries
- Helping the runner at the pass when not involved with take-out customers
Barista
Objective: To prepare and control quality of all coffee, tea, fresh juices, and other non-alcoholic beverages
during lunch service
Key Roles:
- Managing stock levels of coffees, teas, and perishable juice stock
- Ensuring freshness of juices
- Setting up bar with appropriate levels of juice for evening service expectations
- Creation of daily feature juices/smoothies
- Delivery of beverages to customers in a warm and friendly manner
Objective: To prepare and control quality of all coffee, tea, fresh juices, and other non-alcoholic beverages
during lunch service
Key Roles:
- Managing stock levels of coffees, teas, and perishable juice stock
- Ensuring freshness of juices
- Setting up bar with appropriate levels of juice for evening service expectations
- Creation of daily feature juices/smoothies
- Delivery of beverages to customers in a warm and friendly manner
Host (Evening position only)
Objective: To act as first impression of Nuba to every customer while controlling the flow of the room for
service staff and kitchen
Key Roles:
- Take and organize reservations into a floor plan for evening service that distributes tables
evenly between serving sections
- Manage wait list and call back customers when their table is ready
- Monitor and control the speed with which customers are seated to achieve balance between
customer volume and efficiency
- Interact with waiting customers to ensure they feel they are being taken care of and that they
understand any reasons for delay in seating
Runner/Expeditor
Objective: To act as key communication avenue between front and back of house while ensuring efficient
and accurate delivery of all food items to customers. The runner is also the final quality control check of all
items before they reach the customer.
Key Roles:
- Setting up the pass with the proper equipment (cutlery, tongs, ramekins etc.) as well as cutting
pita and managing cut pita stock
- Checking all dishes as they enter the pass to ensure their quality is up to standard
- Expediting food so that the correct item goes to the correct table in the most efficient way
- Notifying servers of any 86ed items (items out of stock)
- Taking customer requests and communicating them to the appropriate person (manager,
server)
- Making sure water glasses are clean and filled and cutlery is polished and ready
- Clearing tables and keeping bus bin area tidy (if applicable)
- Refilling water glasses at tables
- Taking customer requests and communicating them to the appropriate person (server,
manager)
Experience
- Prior experience working in the Hospitality or Restaurant Industry preferred, but not necessary.
Pay: $17.85 per hour
Work Location: In person
