Under the supervision of the HR Development Coordinator, the Corporate Training Administrator provides administrative and customer service support for corporate training operations. The role supports course and session administration in the LMS, monitors enrollments and attendance, manages training-related inquiries, and assists facilitators with virtual and in-person delivery logistics. The position also provides basic LMS support to departments and performs general administrative and operational duties as required.
As the Corporate Training Administrator, you will:
- Administrator LMS Courses & Sessions
- Support Training Delivery
- Provide Customer Service & Mailbox Management
- Support Compliance and Reporting
- Provide Administrative & Operational Support
Your education and qualifications include:
- Highschool graduation with relevant training in administrative support, office technology, or a related field.
- Experience providing administrative or operational support in a training, learning, or office environment.
- Experience with a Learning Management System (LMS), HR system, or other data management system to enter, update, and track training information.
- Experience supporting virtual and in-person training sessions, including coordinating session logistics and providing technical support.
- Experience using Microsoft 365 (Word, Outlook, Excel, PowerPoint, Teams), virtual meeting platforms such as Zoom, and e-learning software such as Articulate Storyline and Articulate Rise to support training delivery and online learning updates.
- Experience using virtual meeting platforms such as Zoom to schedule, set up, and support meetings or training sessions.
- Ability to learn and effectively use the Learn Winnipeg LMS within the first three months of the role.
- Ability to update and edit online learning modules in Articulate Storyline and Rise as directed, achieving working proficiency within three months.
- Ability to maintain confidentiality when handling sensitive information.
- Strong communication skills and the ability to work effectively with internal and external stakeholders, in person, by phone, and in writing.
- Ability to plan, organize, and prioritize workload to meet deadlines.
- Ability to exercise sound judgment and work independently with minimal supervision.
- Working knowledge of training-related equipment.
- IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.
Conditions of employment:
- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain a Police Information Check, please visit www.winnipeg.ca/police.
- Must be available to attend in-person training sessions or meetings at various City facilities as required.
- Must be able to use computer systems and standard office equipment for extended periods.
