Sales Associate – Play It Again Sports
As a Sales Associate at Play It Again Sports, you play a key role in creating an outstanding customer experience. You'll help customers buy, sell, and trade quality new and used sporting equipment while promoting an active lifestyle and supporting our commitment to sustainability. By giving sports gear a second life, you'll help reduce waste, keep equipment out of landfills, and make sports more affordable and accessible for everyone.
Key ResponsibilitiesCustomer Service & Sales
- Welcome and assist customers in a friendly, knowledgeable, and professional manner.
- Help customers find the right equipment and apparel to meet their needs.
- Process purchases, trade-ins, and sales accurately using the point-of-sale system.
- Educate customers on the benefits of buying, selling, and trading used sporting goods.
- Promote store promotions, services, and loyalty programs.
- Resolve customer concerns promptly or refer them to a manager when appropriate.
Buying & Inventory
- Evaluate and purchase quality used sporting equipment in accordance with store buying guidelines.
- Accurately price merchandise based on condition, demand, and market value.
- Prepare merchandise for display by cleaning, tagging, and organizing products.
- Stock shelves, replenish merchandise, and maintain accurate inventory.
- Assist with receiving shipments and processing new inventory.
Store Operations
- Maintain a clean, organized, and safe sales floor.
- Assist with merchandising and creating attractive product displays.
- Perform opening and closing procedures
- Follow company policies, safety procedures, and loss prevention practices.
- Assist with basic ski, snowboard and skate servicing
Teamwork
- Work collaboratively with coworkers to achieve sales and customer service goals.
- Participate in ongoing product and customer service training.
- Support other areas of the store as needed during busy periods.
- Contribute to a positive, energetic, and team-oriented workplace.
Qualifications
- Previous retail or customer service experience is an asset but not required.
- Passion for sports, outdoor recreation, or fitness.
- Strong communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Ability to work in a fast-paced retail environment.
- Basic computer and cash handling skills.
- Knowledge of sporting equipment is an asset but training will be provided.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 lbs (23 kg).
- Frequent bending, reaching, climbing ladders, and moving merchandise.
- Comfortable handling a variety of sporting equipment, including bicycles, hockey gear, skis, snowboards, fitness equipment, and other oversized items.
Work Schedule
- Part-time and full-time opportunities available.
- Flexible availability, including evenings, weekends, and holidays.
- Additional hours may be available during seasonal peaks.
Success Measures
The successful Sales Associate consistently:
- Delivers exceptional customer service.
- Builds positive relationships with customers.
- Maintains an organized and attractive sales floor.
- Accurately processes purchases, trade-ins, and inventory.
- Supports store sales and team goals.
- Promotes the environmental benefits of buying, selling, and trading used sporting equipment.
- Represents the Play It Again Sports brand with enthusiasm, professionalism, and integrity.
At Play It Again Sports, we're passionate about helping people stay active while making a positive impact on the environment. Every piece of equipment bought, sold, or traded extends the life of quality sports gear, reduces waste, and makes sports more affordable for individuals and families. Join our team and help keep great gear in the game.
Pay: $19.00-$23.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
