Bardo is a living extension of the food philosophy that began with the Earth to Table cookbook. It celebrates what is best about food by shortening the gap between producers and consumers. Bardo makes a commitment to sourcing quality ingredients that are fresh and local.
Job Role:
The Counter Server is a key member of the Front of House Team, often acting as host and the first team member our guests meet. They assist guests with food and beverage selections, taking orders over the phone and in person, and ensuring accuracy of take out orders. They work closely with all other front and back of house teams to ensure the efficient operation of the restaurant, and to provide an extraordinary guest experience.
Key Accountabilities:
- Deliver above and beyond guest experiences, highlighting genuine and thoughtful hospitality.
- Remain up to date on daily features and understand the composition of menu items, noting ingredients and allergens present in each item.
- Assist with suggesting food and beverage options to guests.
- Actively represent and promote Bardo and Pearle Hospitality’s core values within the workplace.
- Follow company policies and procedures as defined and outlined by Pearle Hospitality.
- Follow all Health and Safety standards to ensure a safe work environment for all guests and team members.
- Adhere to all cleanliness and sanitization practices.
- Maintain professional appearance and act with integrity and honesty.
What we would like you to bring to the position:
- Smart Serve Certification (recommended)
- Knowledge: Experience with Micros POS system preferred.
- Adaptability: Ability to remain poised and professional in a fast-paced environment and positively interact with a variety of diverse guests and team members.
- Personable: Build strong relationships with guests, getting to know repeat guests and customizing their experience. Build strong working relationships with coworkers – both managers and direct reports.
- Multi-tasking: Ability to manage multiple customers and tables at a time, ensuring all guests receive proper meals and drink orders as requested.
- Communication: Listen attentively to customer requests and effectively relay those needs/requests to kitchen, bar, or managers as needed. Listen attentively to note any guest allergies and ensure to notify appropriate persons.
Why join the Pearle Hospitality team at Bardo:
- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture!
This posting is for a current vacancy.
Pearle Hospitality and affiliated companies, including Bardo Restaurants accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.
Job Types: Full-time, Part-time, Permanent
Pay: From $17.60 per hour
Benefits:
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care
- Wellness program
Application question(s):
*
- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location (ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)
- Do you have open availability?
- Will you be able to reliably commute to Burlington, ON?
- Weekend availabiltiy?
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
