About Us
Dr. Seema Steffens Dentistry is a reputable, patient-focused dental practice in Mississauga committed to delivering high-quality dental care in a warm and welcoming environment.
About the Role
We are seeking an experienced Dental Receptionist / Dental Office Administrator to join our team. As the first point of contact for our patients, you will play a critical role in ensuring a smooth and positive patient experience. We are looking for a dedicated team member who is committed to growing with our practice long term.
Responsibilities
- Greet and welcome patients warmly
- Manage appointment scheduling, rescheduling, and confirmations
- Verify insurance coverage and process claims
- Handle billing, payments, and patient financial inquiries
- Maintain accurate patient records with confidentiality
- Coordinate with the dental team to ensure seamless patient flow
Qualifications
- Previous dental office experience in a Canadian setting preferred
- Familiarity with the dental terminology and procedures, the ODA Fee Guide and insurance billing is an asset
- Experience with Open Dental an asset
- Strong communication, organizational, and multitasking skills
We look forward to welcoming the right candidate to our team.
Pay: $19.00-$25.00 per hour
Benefits:
- Dental care
- On-site parking
Ability to commute/relocate:
- Mississauga, ON L4W 1M6: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have experience with the ODA Fee Guide?
- Do you have experience with explaining treatment, and dental procedures to patients?
- Do you have experience with Dental Insurance Plans?
- Do you have experience sending EDI Claims?
- Do you have experience booking appointments? Rescheduling patients?
Experience:
- Dental receptionist: 1 year (preferred)
- Canadian Dental Office: 1 year (preferred)
- Reception Telephone: 1 year (preferred)
- Customer Service: 1 year (preferred)
Licence/Certification:
- HARP Certified (preferred)
- Certified Dental Assistant (preferred)
Location:
- Mississauga, ON L4W 1M6 (preferred)
Work Location: In person
