Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, assisting with inquiries, and promoting our products effectively. This role requires strong communication skills and the ability to work in a fast-paced environment while maintaining a positive attitude.
Duties
- Respond to customer inquiries via phone, email, with professionalism and courtesy.
- Process transactions accurately using the TMS system, ensuring proper cash handling procedures are followed.
- Handle customer complaints and resolve issues promptly while ensuring customer satisfaction.
- Keep accurate records of customer interactions and transactions for future reference.
- Organize and maintain the workspace for efficiency and cleanliness.
Skills
- Strong communication skills with an emphasis on phone etiquette.
- Experience in logistics will be a benefit
- Excellent organizational skills to manage multiple tasks efficiently.
- Ability to work well under pressure in a fast-paced environment.
Join our team as a Customer Service Representative and contribute to creating a positive experience for our customers while developing your skills in a supportive environment!
Pay: $20.00-$22.50 per hour
Benefits:
- Dental care
- Flexible schedule
- Paid time off
- Vision care
Flexible language requirement:
Shift:
Work days:
Experience:
- Logistics: 1 year (required)
- Phone etiquette: 1 year (required)
- Customer service: 1 year (required)
- Organizational skills: 1 year (required)
Work Location: In person
