Position: Junior Dispatcher and Project Coordinator/Office Coordinator
Type: Full Time and Projects
Pay: Based on experience and existing contacts; a percentage on each load booked and completed plus hour based projects.
Term: 1 year with possible extension + NDA of company contacts
Location: Remote
Start: ASAP
Application Deadline: Ongoing
About Us
50th Yellowhead provides LTL and FTL carrier solutions for Alberta-based import/export industries. With 30+ years in trucking, we operate on reliability, flexibility, and 24/7 team support.
Our Values
- Reliability: Consistent and trustworthy performance.
- Flexibility: Adaptable to changes.
- Accountability: Meeting customer and company needs.
- Growth Mindset: Continuous improvement and learning.
Who You Are
- Results-driven and competitive
- Professional and customer-focused
- Honesty and Authenticity
- Effective decision-maker
Job Responsibilities
- Always remain promptly responsive to management, drivers, and customers including after-hours and weekends
- Diligently monitor and respond to all relevant leads on the load board
- Diligently monitor and respond to your email inbox
- Diligently monitor and respond to your cellphone
- Diligently monitor and respond to driver chats and phone calls
- Assign and dispatch drivers for scheduled deliveries and pickups ensuring efficient routing and time management
- Plan and adjust routes to reduce travel time minimize fuel usage and meet customer delivery expectations
- Serve as the main point of contact for drivers; provide clear instructions and timely updates
- Monitor shipments to ensure on-time performance and proactively address any delays or issues with appropriate solutions
- Ensure all dispatch activities comply with federal and provincial transportation regulations including driver hours-of-service rules
- Accurately input and maintain dispatch records in file systems, inbox, and communication platforms
- Communicate with customers regarding freight status delivery windows and any issues while maintaining professionalism and prompt responses
- Work closely with yard and operations team to coordinate loads and prioritizing ongoing business operations
- Manage operational and logistical issues through prompt and effective decision making not limited to; driver concerns, customer concerns, and organizational concerns
- Diligently escalating issues that escape the scope of your position
- Provide end-of-day summaries and updates to management on tasks of the day and performance metrics, issues encountered and improvement opportunities
- Prioritize and maintain company performance metrics at all times
Other Responsibilities may include:
- Increasing the scope of the position to introduce Project Manager/Project Coordinator Responsibility
- Improve the ongoing utilization of AI tools for operational needs
Qualifications
- Must be between 23 and 70 years old
- High school diploma or equivalent required; postsecondary education in logistics supply chain or a related field is an asset
- Must have more than 6 year of experience booking loads for flatbeds/stepdecks
- Must have more than 6 year of experience with LoadLink
- Must have more than 6 year of experience with BorderConnect/eManifest
- Experience with booking loads through Midwest, Southwest and Northeastern United States (preferred)
- Experience with GoMotive (preferred)
- Experience with WhatsApp (preferred)
- Fluent in Punjabi (preferred)
Requirements
- Access to a personal vehicle
- Access to a personal computer
- Access to a personal cell phone
- Must pass a Police Check and Vulnerability Sector Check
- Must pass a Drug and Alcohol Check
- Complete a CEFR (English language proficiency) test if not a Canadian Citizen
- Provide 2 professional references
Why Join Us?
- Immense opportunities for experiential learning.
- Opportunities to grow and develop into a Senior Dispatcher and Project Manager/ Office Manager role
- Have a significant impact on small business imports and exports.
- Your passion will not be overlooked. Tremendous opportunity for career growth and promotion.
- Innovative and collaborative environment that inspires fun and growth.
- Be generously compensated with regular bonuses and/or advances
How to Apply
Send your cover letter and resume to [email protected] with the subject "Application for Junior Dispatcher and Project Coordinator/Office Coordinator". Only selected applicants will be contacted.
We thank all applicants in advance, however, only those applicants being considered will be contacted.
Pay: $150.00-$1,500.00 per day
Benefits:
- Casual dress
- Company events
- Flexible schedule
- Profit sharing
- Work from home
Application question(s):
- How many years of experience do you have working with LoadLink?
- How many years of experience do you have booking loads for flatbeds/stepdecks?
- What lanes have you had the most experience with?
- How many years of experience do you have driving a commercial truck?
- How many years of experience do you have driving a flatbed/stepdeck?
- How many years of experience do you have with the process of tarping a load?
- Do you intend to use this experience towards a Project Management Certification?
- What other languages do you speak and understand?
- Do you intend to use this experience towards a Freight Broker's Licence?
Work Location: Remote
