Position Overview:
We are seeking a skilled and proactive IT Systems Administrator with 5+ years of hands-on experience in managing IT infrastructure. The ideal candidate will excel in Microsoft 365 administration, server management, virtualization technologies such as VMware and Hyper-V, and core network components like switches and firewalls. This role also requires excellent communication skills to present solutions to clients and internal stakeholders, ensuring the successful alignment of technology with business needs.
Key Responsibilities:
Microsoft 365 Administration:
- Manage and administer Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
- Handle user account management, permissions, licensing, and access control.
- Troubleshoot and resolve issues related to Microsoft 365 services, ensuring security and compliance.
Server Management:
- Administer and maintain physical and virtual servers, including Windows Server environments.
- Ensure system availability, performance, and security through regular updates, patching, and backups.
- Manage Active Directory, DNS, DHCP, and other core infrastructure services.
Virtualization (VMware & Hyper-V):
- Oversee virtualized environments using VMware and Hyper-V, including the creation, configuration, and maintenance of virtual machines.
- Perform migrations, backups, and disaster recovery planning for virtual infrastructure.
- Optimize and scale virtual environments to meet business needs.
Networking & Security:
- Configure and maintain network switches, VLANs, port security, and traffic management.
- Administer and configure firewalls (e.g., Cisco, Palo Alto, Sophos), including rule management and VPN setup.
- Troubleshoot network connectivity and optimize performance while ensuring strong security practices.
Client Solutions & Presentations:
- Analyze business requirements and design tailored IT solutions, ensuring alignment with client objectives.
- Prepare and present technical solutions to clients, clearly communicating benefits, implementation strategies, and timelines.
- Collaborate with stakeholders to refine proposals and gain approval for IT infrastructure upgrades or enhancements.
Documentation & Reporting:
- Maintain thorough documentation of network configurations, server setups, and processes.
- Provide regular reports on system performance, usage statistics, and issue resolution.
- Support audits and compliance activities by maintaining detailed records of system changes and configurations.
User Support & Training:
- Provide advanced (2nd and 3rd level) technical support to resolve user issues.
- Train staff and clients on new systems and best practices, particularly around Microsoft 365 and security protocols.
- Work closely with the IT support team to ensure timely resolution of incidents.
Qualifications:
- 5+ years of experience in IT systems administration, including Microsoft 365, server management, and networking.
- Proficiency in Windows Server environments and Active Directory management.
- Hands-on experience with VMware and Hyper-V for virtual infrastructure management.
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and experience with network switches and firewalls.
- Ability to design and present technical solutions to both technical and non-technical audiences.
- Experience with system backups, disaster recovery, and security best practices.
Key Competencies:
- Strong interpersonal and presentation skills, with the ability to communicate complex technical solutions clearly to clients.
- Excellent problem-solving abilities, attention to detail, and organizational skills.
- Ability to work independently and collaboratively within a team environment.
- A continuous learning mindset with a passion for staying updated on the latest technologies.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and certification.
- Collaborative and dynamic work environment.
Pay: $3,800.00-$4,200.00 per month
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
Application question(s):
- Do you drive and have access to your own vehicle? This is a requirement for the position.
Work Location: In person
