Position Summary
Reporting to the Director, Training & Staffing, the Training Manager, Academy Operations is responsible for the leadership, coordination, and execution of training delivery activities across multiple Training Academies throughout Canada.
This role ensures the consistent delivery of onboarding, regulatory, safety, equipment awareness, and competency-based training programs while maintaining standardized processes, instructor performance, training quality, learner experience, and operational readiness across all academy locations.
The Training Manager serves as the operational leader for academy activities and is responsible for ensuring all academies operate as a unified training system regardless of location. This includes oversight of academy scheduling, instructor resources, classroom operations, training equipment readiness, training documentation compliance, and learner throughput.
Working closely with Program Managers, Operations, HSE, Workforce Planning, Recruitment, and field leadership, the Training Manager ensures training delivery aligns with business requirements, workforce demand, competency standards, and organizational objectives.
The role plays a critical part in developing a scalable academy model capable of supporting workforce growth, improving employee readiness, reducing operational risk, and enhancing competency development throughout the organization.
Why work for Clean Harbors?
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Health and Safety is our #1 priority, and we live it 3-6-5!
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Competitive wages with opportunity for overtime.
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Positive and safe work environments
Academy Operations Leadership
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Lead the day-to-day operation of Training Academies across Canada.
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Ensure consistent execution of training programs, procedures, documentation standards, and learner experience across all locations.
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Establish operational standards for classrooms, training yards, equipment, facilities, and instructional resources.
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Monitor academy performance and implement continuous improvement initiatives.
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Support the opening, expansion, and integration of new academy locations.
Training Delivery Management
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Oversee the delivery of onboarding, awareness, regulatory, compliance, equipment, and competency-based training programs.
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Ensure training is delivered according to approved curriculum, standards, and instructional methodologies.
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Coordinate instructor assignments and training schedules to maximize academy utilization and resource efficiency.
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Maintain training capacity plans aligned with workforce demand forecasts.
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Ensure training delivery supports turnaround, maintenance, and project staffing requirements.
Instructor Leadership & Development
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Lead, coach, and develop Academy Supervisors, Trainers, Instructors, and Subject Matter Experts.
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Establish instructor qualification requirements and performance expectations.
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Conduct instructor observations and quality assurance reviews.
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Identify development opportunities and succession plans for training personnel.
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Promote instructional excellence and consistency throughout all academy locations.
Training Quality & Compliance
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Ensure compliance with company policies, regulatory requirements, customer expectations, and training standards.
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Conduct audits of training records, assessments, sign-in documentation, competency evaluations, and learner files.
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Partner with Program Managers to ensure curriculum updates are implemented consistently.
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Monitor training effectiveness and learner performance metrics.
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Ensure corrective actions are implemented when deficiencies are identified.
Workforce Readiness
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Support workforce mobilization strategies through effective onboarding and training delivery.
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Ensure employees complete required training and competency milestones prior to deployment.
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Collaborate with Recruitment and Workforce Planning teams to align training capacity with hiring demands.
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Monitor workforce readiness metrics and identify risks that may impact operational execution.
Equipment & Training Resource Management
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Ensure training equipment, training aids, simulators, and practical learning resources are available and maintained.
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Coordinate equipment requirements with operational leaders and academy personnel.
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Support the development of practical training environments that reflect field conditions.
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Ensure safe operation and inspection of training equipment.
Stakeholder Collaboration
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Partner with Operations leaders to understand emerging workforce and competency needs.
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Collaborate with HSE to integrate safety initiatives and lessons learned into training delivery.
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Work closely with Program Managers responsible for Equipment Competency and Training Administration to ensure alignment between program governance and academy execution.
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Support customer audits, internal reviews, and leadership reporting requirements.
Key Performance Indicators
The Training Manager will be measured against:
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Training throughput and academy utilization rates.
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Onboarding completion rates.
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Workforce readiness prior to deployment.
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Training record accuracy and compliance.
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Training audit results.
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Instructor effectiveness and quality scores.
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Training completion timelines.
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Equipment competency progression rates.
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Academy operating cost performance.
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Learner satisfaction scores.
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Reduction in training-related operational incidents.
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Standardization compliance across academy locations.
Education
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Post-secondary education in Training, Education, Business, Operations Management, Adult Learning, Occupational Health & Safety, or related discipline preferred.
Experience
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5+ years of progressive leadership experience in training, workforce development, operations, or industrial services.
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Experience managing multi-site operations preferred.
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Experience leading instructors, trainers, or operational teams.
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Experience developing and implementing standardized processes and systems.
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Experience supporting large-scale workforce onboarding and competency programs preferred.
Knowledge & Skills
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Adult learning principles and instructional delivery.
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Training operations management.
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Workforce planning and resource scheduling.
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Performance management and coaching.
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Regulatory and compliance training requirements.
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Training documentation systems and learning management systems.
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Data analysis and KPI reporting.
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Budget management and resource allocation.
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Strong communication and stakeholder management skills.
Success Profile
The successful candidate is a builder of systems and teams who can transform multiple training locations into a single high-performing academy network. They possess the operational discipline to standardize processes, the leadership capability to develop instructors, and the strategic mindset to ensure every employee enters the field trained, competent, compliant, and ready to perform safely.
40-years of sustainability in action. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/
We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.
Clean Harbors is a Military & Veteran friendly company
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages in the recruitment process but are not used as a replacement for human decision making.
