Job Summary
We are seeking a dedicated and organized Dental Assistant/Receptionist to join our dental practice. This dual-role position requires a friendly professional who can efficiently manage patient interactions at the front desk while supporting clinical operations. The ideal candidate will possess strong administrative skills, familiarity with dental software, and a solid understanding of dental and medical terminology. Experience with electronic medical records and office management systems is highly valued to ensure smooth daily operations and exceptional patient care.
Responsibilities
- Greet patients warmly and manage the check-in/check-out process at the front desk
- Schedule appointments, confirm patient appointments, and handle rescheduling as needed
- Answer multi-line phone systems promptly and professionally
- Maintain accurate patient records using electronic medical records systems such as Dentrix and Epic
- Assist dental staff during procedures by preparing instruments and ensuring sterilization protocols are followed
- Manage billing, insurance claims, and patient payments efficiently
- Handle administrative tasks including filing, data entry, and managing correspondence
- Ensure the reception area remains clean, organized, and welcoming for patients
- Support the clinical team with necessary supplies and documentation during patient visits
Requirements
- Prior experience as a dental receptionist or in a dental office setting is preferred; medical office experience is also valuable
- Proficiency with dental software such as Dentrix and Epic is highly desirable
- Strong knowledge of medical terminology relevant to dentistry and general healthcare
- Excellent organizational skills with attention to detail in record keeping and scheduling
- Ability to operate multi-line phone systems confidently
- Familiarity with electronic medical records (EMR) systems and office management tools
- Exceptional communication skills, both verbal and written, with a friendly demeanor for patient interactions
- Previous experience in administrative roles within healthcare settings is advantageous
- Ability to work efficiently in a fast-paced environment while maintaining professionalism
Pay: $21.00-$26.00 per hour
Language:
- Tagalog (preferred)
- English (preferred)
Work Location: In person
