Your Opportunity:
Working within a collaborative team environment, this Administrative Support IV – Benefit Assistant position is recognized as a key role in HR Shared Services to effectively administer benefit policies, contracts, programs and procedures. Your key responsibilities in this role include but are not limited to: Processing benefit enrolments, changes, life claims, and terminations; responding to employee benefit inquires, lawyer requests, and maintaining data integrity. You will work collaboratively with your fellow Benefit Assistants and escalate matters to the Benefit Advisors and/or Senior Advisor when appropriate. You also have experience using HR Information Systems and software, such as PeopleSoft. You will be responsible for participating in executing and supporting the team’s quality assurance processes, reconciliations, and audits to ensure data integrity and accuracy. You will provide a high level of customer service to employees, colleagues and team members, and other internal stakeholders. You will communicate and interact with the Benefits team and other HRSS teams to ensure business processes are aligned.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Health Shared Services
-
Classification: Administrative Support IV
-
Union: AUPE GSS
-
Unit and Program: Benefits, HR Shared Services
-
Primary Location: Seventh Street Plaza
-
Location Details: Eligible to work remotely within Alberta
-
Multi-Site: Not Applicable
-
FTE: 1.00
-
Posting End Date: 22-JUL-2026
-
Temporary Employee Class: Temp F/T Benefits
-
Date Available: 04-AUG-2026
-
Temporary End Date: 03-DEC-2027
-
Hours per Shift: 7.75
-
Length of Shift in weeks: 2
-
Shifts per cycle: 10
-
Shift Pattern: Days
-
Days Off: Saturday/Sunday
-
Minimum Salary: $28.49
-
Maximum Salary: $34.62
-
Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Previous experience working in benefits administration. Strong inter-personal, effective communication and organizational skills are required. Working knowledge of Microsoft Office Suite is also required with proficiency in Excel functions (i.e. VLOOKUP). Ability to function independently in a high demand, multi-tasking environment.
Preferred Qualifications:
Strong analytical, problem solving and issue resolution skills, along with strong math skills is an asset. Experience in a public sector environment with multiple collective agreements and/or benefit and pension plans is considered an asset. PeopleSoft experience is preferred.
