NORAM Engineering and Constructors LTD is seeking a Technical Sales Representative to support the sales and customer management of NORAM’s high silicon stainless steel (NORAM SX®) and related products for demanding industrial applications.
In this role, you will manage customer inquiries and quotations, provide technical support, and coordinate orders and deliveries from initial inquiry through completion. You will work closely with customers, suppliers, shipping partners, and internal teams to understand customer requirements, develop appropriate solutions, and ensure a smooth sales and delivery process.
This is a hands-on, relationship-focused role suited to someone who enjoys combining technical understanding, customer interaction, sales coordination, and administration in an international business environment.
Key Responsibilities
- Manage incoming inquiries from new and existing customers and understand their technical and commercial requirements.
- Prepare, administer, and follow up on quotations, proposals, and pricing based on customer specifications.
- Provide technical guidance on NORAM SX® material, products, properties, and applications.
- Develop and maintain strong relationships with customers, suppliers, and other business partners.
- Follow up proactively on quotations, opportunities, orders, and customer requests.
- Support order management and administration through internal business systems.
- Coordinate deliveries with customers, suppliers, shipping companies, and warehouse functions.
- Work closely with internal teams and international contacts to resolve technical, commercial, and delivery-related matters.
- Attend trade shows, customer meetings, and supplier visits as required, including occasional international travel.
About You
We are looking for someone who combines technical understanding with strong communication and organizational skills. You are comfortable speaking with customers, understanding their requirements, and coordinating multiple activities at the same time.
You take ownership of your work, follow through on commitments, and enjoy building long-term customer relationships. You are also comfortable working independently while collaborating closely with colleagues and business partners across different locations.
Qualifications & Experience
- Experience in technical sales, industrial sales, quotation work, order management, or a similar customer-facing role.
- Technical understanding and an interest in industrial products, materials, or applications.
- Ability to understand and work with technical specifications and customer requirements.
- Strong communication and customer relationship skills.
- Good administrative and organizational skills, with the ability to manage multiple priorities.
- Experience working with Microsoft Office, CRM, or other business systems.
- Willingness to travel occasionally for trade shows, customer meetings, and supplier visits.
- Experience with specialty metals, alloys, process industry applications, manufacturing, fabrication, or industrial supply chains is considered an asset.
