ABOUT EPK
We help global clients turn training into results. Our fully managed eLearning solution gives them a powerful web-based platform to build, enhance, deliver, and measure training content — all in one place. We’re growing fast, and we’re looking for a “customer-first” team player who’s ready to make an impact.
THE ROLE (DUAL FOCUS)
This is a rare two-in-one opportunity: part client-facing project manager, part hands-on e-learning creator. If you love juggling relationships and building great content, keep reading — this one’s for you.
Primary — Project / Account Management
You’ll take the lead on two high-profile business units in Japan and England, partnering with retail head-office and manufacturer teams to deliver “virtual” product-knowledge training that actually sticks. We’re after someone self-motivated, tenacious, and genuinely supportive — the kind of person clients love to work with.
Secondary — E-Learning Content Development
You’ll also flex your creative muscles as an E-Learning Content Developer, designing online learning experiences that engage and inspire a diverse audience. Bring your passion for education and technology and your eye for detail, and you’ll transform ordinary training materials into captivating digital experiences using today’s best authoring tools and platforms. Your skills in instructional design, multimedia production, and learner engagement will produce high-quality, interactive content our users love. Don’t have the experience yet? No problem — if you’ve got the drive to learn, our industry-leading team will help you get there.
RESPONSIBILITIES
Act as account manager and team lead for two global clients, located in Japan and England
Design and develop interactive e-learning courses and modules in Japanese and English
Maintain positive vendor relationships, both spoken and written
Meet assigned deadlines and prioritize multiple concurrent tasks
Coordinate assigned projects and daily activities
Work with the Technology and Development teams to ensure client needs are met
Support other team members with organizational initiatives as needed
REQUIRED SKILLS, ABILITIES, AND KNOWLEDGE
Fluency in both Japanese and English, oral and written (essential)
Strong time-management skills, with the ability to prioritize multiple deliverables
Ability to communicate effectively with internal and external clients through all mediums (oral, written, and client presentations)
Proven ability to create and implement activity plans and coordinate tasks to meet multiple deadlines
Meticulous attention to detail and a strong work ethic
Ability to work independently and as part of a team
Strong command of the Microsoft Office suite, including PowerPoint, Word, and Excel
Ability to review and edit learning content for grammar, spelling, punctuation, flow, structure, style, clarity, and consistency in both Japanese and English
The mindset and work ethic to embrace new technology, with the appropriate support, in order to deliver the required business results
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
University degree, college diploma, or equivalent experience
Proficiency with Storyline 360 and/or Rise 360 (an asset)
Knowledge of adult learning theory and current approaches to online learning
Strong working knowledge of design practices, especially as related to e-learning (an asset)
Familiarity with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and design principles such as typography, hierarchy, and color theory
Experience using AI tools in a work setting (e.g., Claude, ChatGPT, Microsoft Copilot); familiarity with AI-assisted content creation such as Synthesia, ElevenLabs, or Adobe Firefly is a definite asset
Experience with the Adobe Creative Suite (Photoshop, Illustrator) and Canva
Knowledge of web design, UX/UI design, and HTML
Fluency in additional languages (e.g., French, Spanish) is a definite asset
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home
Application question(s):
- Do you live in Canada or Europe?
- Do you have the mindset and work ethic to embrace new technology?
Education:
- Secondary School (preferred)
Experience:
- Account management: 1 year (preferred)
Language:
- Japanese (required)
- English (required)
Work Location: Remote
