Auto Detailing Manager (NOC 60040)
Yukon Car Detailing Ltd. is seeking a dedicated and experienced Auto Detailing Manager (NOC 60040 – Managers in Customer and Personal Services) to lead our professional detailing team in Whitehorse, Yukon. This is a permanent, full-time position responsible for overseeing daily operations, supervising staff, maintaining quality standards, and ensuring exceptional customer service.
Duties and Responsibilities
- Supervise and coordinate daily auto detailing operations to ensure efficient workflow and high-quality workmanship.
- Train, mentor, and evaluate detailing staff on cleaning techniques, safety procedures, and customer service standards.
- Schedule employees, assign daily tasks, and monitor productivity.
- Ensure all vehicles meet company quality standards before delivery to customers.
- Respond to customer inquiries and resolve customer concerns professionally.
- Manage inventory levels and order detailing products, equipment, and shop supplies.
- Maintain a clean, organized, and safe workplace while ensuring compliance with workplace health and safety regulations.
- Prepare work schedules, maintain operational records, and assist in developing company procedures.
- Use Microsoft Excel to maintain inventory records, employee schedules, operational reports, and customer information.
- Perform basic accounting duties, including preparing invoices, recording daily sales, tracking expenses, and assisting with bookkeeping.
- Assist with hiring, training, and performance evaluations of employees.
- Perform other related management duties as required.
Requirements
- Minimum 1 year of experience in auto detailing, vehicle cleaning services, or a related industry.
- Previous supervisory or leadership experience is an asset.
- Strong knowledge of auto detailing products, equipment, polishing, ceramic coatings, and vehicle care techniques.
- Proficiency in Microsoft Excel and basic Microsoft Office applications.
- Basic accounting and bookkeeping knowledge, including invoicing, expense tracking, and record keeping.
- Excellent leadership, organizational, and communication skills.
- Strong customer service and problem-solving abilities.
- Ability to work in a fast-paced environment while maintaining high quality standards.
- Valid Class 5 driver’s licence is an asset.
Employment Details
- NOC: 60040 – Managers in Customer and Personal Services
- Permanent, Full-time
- 40 hours per week
- Starting wage: $30.00 per hour
- Work Location: Whitehorse, Yukon
Job Type: Full-time
Pay: $30.00-$45.00 per hour
Benefits:
- Company car
- Flexible schedule
- On-site parking
Work Location: In person
