Guest Services Sales Associate
Job description We are looking for a Guest Services Sales Associate with exceptional interpersonal, communication, problem-solving, sales, and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth. The ideal candidate must be flexible and open to working flexible schedules that will include evenings and weekends to meet clinic's operation needs.
HOURS OF OPERATION: Monday – Friday 9am – 9pmSaturday – Sunday 9am - 5pmShiftsMonday - Friday 8:30am to 3:00pm or 3:00pm to 9:15pmWeekends 8:45am to 5:15pmMassage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 95 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.
RESPONSIBILITIES ·Employing soft SALES techniques to convert customers to members. Provide outstanding client service; answering telephone calls and booking appointments· Welcome clients by greeting and orienting them to the Clinic upon arrival· Maintain a working knowledge of all Massage Addict services· Provide administrative support to the Clinic; forms and documentation for new and existing clients· Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.
REQUIREMENTS & QUALIFICATIONS· 1-2 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction is an asset· Sales experience is an asset.· Superior verbal communication and telephone skills· Professional, good energy, calm, patient and friendly with great people skills· Excellent organization and multitasking skills and the ability to work in a fast paced environment· Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management· Access to reliable transportation.
WHAT WE OFFER· Professional, fun environment with a passionate team of colleagues· Hourly wage plus commission If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you! We thank all applicants but only those qualified will be contacted. Work remotely
Job Types: Full-time, Part-time Pay: $16.50-$20.00 per hour Additional pay:
Benefits:
- On-site parking
- Store discount
Schedule:
- Day shift
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Sales: 1-2 year (preferred)
- Customer service: 1-2 year (preferred)
- Administrative assistant: 1 year (preferred)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $16.50-$20.00 per hour
Additional pay:
Benefits:
- On-site parking
- Store discount
Schedule:
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- Customer service: 1 year (preferred)
- Sales: 2 years (preferred)
Work Location: In person
