Position Overview:
The front desk is responsible for driving membership sales, building strong client relationships, and ensuring a positive first impression for everyone who walks through our doors. This role combines customer service with sales expertise to support our studio’s success.
Key Responsibilities:
- Greet and engage prospective clients, creating a warm and professional first impression.
- Conduct studio tours and highlight the benefits of Pilates and our membership offerings.
- Convert leads into active members by effectively presenting packages, promotions, and pricing options.
- Follow up with inquiries via phone, email, and text to maximize conversion.
- Maintain accurate records of leads, sales activities, and memberships.
- Collaborate with the studio team to meet and exceed monthly sales targets.
- Support front desk operations, including scheduling, answering questions, and handling payments when needed.
- Represent the Sunset Pilates brand with enthusiasm and professionalism.
Qualifications:
- Previous experience in sales, fitness, or wellness is an asset.
- Strong communication and interpersonal skills with a customer-first approach.
- Comfortable working with sales goals and closing memberships.
- Organized, detail-oriented, and able to multitask in a fast-paced studio environment.
- Passion for health, fitness, and helping others achieve their goals.
Perks & Benefits:
- Commission opportunities.
- Complentary Pilates classes.
- Growth opportunities within the studio.
- Be part of a supportive, energetic, and health-focused team.
Job Type: Part-time
Pay: From $18.25 per hour
Work Location: In person
