Design Dentistry is a well-established, modern dental practice in West Edmonton seeking an experienced Hygiene Coordinator.
Why Join Design Dentistry?
- Privately owned practice (non-DSO) with a strong reputation and loyal patient base
- Long-standing team. Many staff members have been here 5+ years
- Stable leadership with clear direction and expectations
- Efficient systems and strong clinical flow already in place
- Convenient West Edmonton location near Anthony Henday and the upcoming LRT route, as well as convenient places to grab lunch
- Professional, team-oriented environment that values accountability and consistency
The Role
You will be a key driver of both front desk efficiency and patient experience:
- Manging all aspects of the hygiene schedule for 2 full time and 2 part time (Saturday only) hygienists
- Assisting with patient check-in and check-out with professionalism and warmth
- Building genuine relationships with patients — greeting them in a personal, non-transactional way
- Supporting patient communication around services, promotions, and overall engagement with the practice
Who You Are
- Experienced dental receptionist
- Experience reviewing patient records to identify outstanding preventative and diagnostic services, including recalls, periodontal charting, examinations and radiographs (bitewings, panoramic x-rays etc), and proactively obtain insurance pre-authorizations
- Experience applying for additional scaling units where applicable
- Confident communicating with patients about costs
- Naturally warm, personable, and relationship-driven
- Highly organized with strong time management and prioritization skills
- Able to anticipate needs and stay ahead of the schedule
- Comfortable working in a fast-paced, structured environment. We use Open Dental and Max Assist. Experience is a nice to have, but training is provided
- Available to work 1 - 2 Saturdays per month
Compensation & Perks
- Wage commensurate with experience
- Health Spending Account
- Long weekends off
- Privately owned clinic
- Stable, long-term team environment
Reporting Structure
This role reports directly to the Office Manager, with clear expectations and support in place to help you succeed.
Who This Role Is For
This role is ideal for someone who:
- Can confidently manage a busy front desk without constant direction
- Takes ownership and follows tasks through to completion
- Genuinely enjoys connecting with patients and creating a positive experience
- Wants to be part of a well-run, experienced team — not a revolving-door clinic
We are looking to hire the right person, not just fill the role. If you’re a high-performing dental receptionist who values both efficiency and patient relationships, we’d love to hear from you.
Job Types: Full-time, Permanent
Expected hours: 38.0 – 44.0 per week
Benefits:
Experience:
- Dental Receptionist: 1 year (preferred)
Work Location: In person
