Our BackgroundAt the University Hospital Foundation, we want to help people live longer, and better – especially those who would benefit from a new form of treatment, or life-saving surgery.As agents of hope, we boldly seek solutions to seemingly insurmountable challenges, matching the determination and purpose-driven intensity of the healthcare teams we support. In the past ten years, generous donations from individuals and our corporate and strategic partners have contributed nearly $220 million dollars to advance world-leading patient care at the University of Alberta Hospital, Mazankowski Alberta Heart Institute and Kaye Edmonton Clinic, as well as ground-breaking research at the University of Alberta.If you have a keen interest in being a part of the future of healthcare in Alberta, please consider applying today!We are proud to have achieved Imagine Canada accreditation and High Performer status in both the “High Performer: Overall” and “High Performer: Teaching Hospital” categories from the Association for Healthcare Philanthropy. This recognition demonstrates our commitment to applying our purpose to everything we do. In addition, we are proud to be one of Alberta’s Top 75 Employers in 2021 and 2022, which recognizes employers who lead their industry in offering exceptional places to work and forward-thinking HR practices.As an outcome-focused organization, UHF offers a flexible work environment where employees have the opportunity to work remotely. To learn more about us, visit our website at www.GiveToUHF.ca.
Your Purpose The Business Analyst, Donor Systems & Insights is responsible for the effective management, integrity, analysis, and strategic use of organizational data. This role serves as a data subject matter expert, providing advanced analytical, technical, and advisory expertise across systems that capture and manage donor, financial, and operational data. The position plays a key role in translating business needs into scalable data solutions. Working cross-functionally, the role leads the development of data-driven insights, supports market segmentation and advanced analysis, and drives continuous improvement in how donor data is structured, governed, and used across the organization. As the Foundation’s key business owner for the CRM, the role provides functional leadership for Raiser’s Edge NXT and related data processes, including database administration, reporting, tax receipting, and data governance, while helping to ensure accurate records, consistent practices, and continuous improvement. The role will play a key technical role as the Foundation builds out its market segmentation work that will lead to the enhancement of market automation tools and their connection to the CRM This role is positioned as an analytical and technical resource within the organization, combining deep data expertise with strong business acumen to support both operational excellence and strategic decision-making.
Specific Accountabilities
Data Analysis & Process Innovation
- Analyze donor, revenue, and operational data across systems to identify trends, segmentation opportunities, and performance insights.
- Identify gaps in data quality, structure, and reporting processes, and recommend improvements to enhance accuracy and usability across the organization.
- Lead and support process innovation related to data and systems, improving workflows, reporting approaches, and data accessibility.
- Collaborate with stakeholders to evolve how data is captured, structured, and used to better support organizational needs.
- Develop scalable analytical approaches, dashboards, and tools that support both operational reporting and forward-looking insights.
- Support a culture of continuous improvement in how data is managed, analyzed, and leveraged across the organization.
Business Intelligence & Strategic Intelligence
- Translate complex data into actionable insights that support both business intelligence and strategic decision-making.
- Support and advance the organization’s business intelligence and strategic intelligence capabilities, aligning data initiatives with organizational strategy.
- Contribute to cross-functional business intelligence initiatives, including data modeling, reporting frameworks, and insight generation.
- Support the implementation of market segmentation frameworks by ensuring data systems, structures, and processes are aligned to enable effective targeting, reporting, and analysis.
- Identify emerging trends and opportunities through data analysis, helping to inform long-term strategy and decision-making.
CRM Management and Governance
- Oversee the accuracy and timely management of donor and gift data within Raiser’s Edge NXT, including batch processing, imports, adjustments and record maintenance.
- Create and maintain database structures (e.g., funds, appeals, packages, pledges, solicitor codes, and system tables) to support fundraising and reporting needs.
- Ensure Foundation compliance with CASL legislation.
- Lead the end-to-end list pull process, including scoping requests, building queries, extracting and formatting data, and delivering outputs aligned with requestors' needs.
- Collaborate with internal stakeholders to define requirements, timelines and segmentation criteria for data requests.
- Oversee database integrity through regular audits, clean-up initiatives, and implementation of best practices.
- Lead and support the ongoing updates and evolution of Raiser’s Edge NXT, including adoption of new functionality and alignment of data practices.
- Develop, maintain and communicate documented policies and procedures, in conjunction with other UHF teams, to ensure consistent Raiser’s Edge NXT application across the organization.
- Liaise with external Raiser’s Edge experts and vendors to trouble shoot issues and optimize system performance.
Operational Support-
Support staff in relevant processes, procedures, and the use of Raiser’s Edge to ensure consistency and accuracy.
-
Support gift processing operations during high-volume periods, including data entry, batching, committing, and tax receipting as required.
- Develop and produce financial, donor and operational reports to support fundraising performance, business insights and organizational reporting needs.
-
Partner with the Finance Team to support monthly and quarterly reporting including preparation of dashboards and reconciliation of gift data to the general ledger.
-
Lead annual tax receipting processes and support annual audit preparation activities.
-
Perform any other duties commensurate with this position, as required, for which the post holder has the necessary experience and/or training.
QualificationsProfessional Qualifications:
- Bachelor's degree in Business, Finance, Information Systems, Data Analytics, or related field
- Minimum 5 years in data analysis, business intelligence, or database/reporting roles
- Demonstrated experience working with CRM systems (Raiser’s Edge / Raiser’s Edge NXT considered an asset)
-
Strong data analysis and reporting skills (Excel, Power BI, or similar tools)
- Experience developing dashboards, reports and scalable analytical solutions to support decision making
-
Knowledge of data management, governance and data quality best practices
-
Proven ability to translate complex data into clear, actionable insights for non-technical audiences.
-
Experience working cross-functionally to improve processes, systems and data utilization
-
Strong problem-solving skills, with a focus on continuous improvement and process optimization
-
Excellent communication and stakeholder engagement skills, with the ability to influence adoption of data driven practices
-
Ability to work across multiple data sources and integrate datasets
Personal Characteristics:
- Philanthropic spirit
- High attention to detail and accuracy under tight timelines
- Experience working cross-functionally to improve processes, systems and data utilization
-
Strong analytical and problem-solving skills, with a focus on continuous improvement and process optimization
-
Excellent communication and stakeholder engagement skills, with the ability to influence adoption of data driven practices
-
Deep systems knowledge applied to process design and continuous improvement
-
Excellent at managing multiple and competing priorities and requests
ApplicantsWe respect and value diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.To apply for this posting, please visit
https://givetouhf.ca/careers, and attach your cover letter and resume into one PDF. We thank all candidates who apply; however, only those selected for an interview will be contacted. The successful candidate will be required to provide a Police Information Check.
https://givetouhf.ca/careers
Closing date for this posting is July 21, 2026 