RQ11178 - Training Specialist - Senior
1-year 3+ month contract (322 business days) - possible extension
ONSITE 5 days - 56 Wellesley St East Toronto
Security Level: CRJMC
Senior Training Spec for LTC Digital Solutions
MUST HAVES:
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Experience facilitating adult learning programs using a variety of learning delivery methods.
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Developing training materials for all end-users, including guides, facilitation material, online modules, etc.
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Highly proficient with the use of e-learning authoring tools, learning management systems and MS Office to prepare training materials.
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Knowledge and experience with the following Accessibility for Ontarians with Disabilities Act, 2005. (AODA)
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Demonstrated strong interpersonal, verbal, and written communication, and presentation skills
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Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
Nice to Have:
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Knowledge of adult education theories, principles and practices
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2+ years of experience working in the healthcare industry, specifically in providing training support on systems for Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, etc.
Description:
Technical:
- Lead and conduct training needs assessment, identifying the needs of all end-users, aligning with OPS Change Management practices.
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Design a comprehensive curriculum for the training initiative, including all necessary training resources.
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Provide project management expertise to support initiative/alignment to overall project timelines.
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Develop training materials for all end-users, including guides, facilitation material, online modules, etc.
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Conduct evaluation of training initiative to determine required supports for continuous learning.
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Provide expertise with e-learning authoring tools.
Relationship Management and Communication:
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French proficiency would be beneficial but is not essential.
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Collaborate with subject matter experts and stakeholder working groups and project team members to determine training needs/curriculum.
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Provide leadership and apply knowledge and understanding of adult education theories, principles and practices.
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Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and ministry teams
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Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase
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Participates in the operation's quality assurance testing and review processes
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Facilitate and/or support facilitators with classroom sessions (in-person/virtual).
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Manage and escalate issues in a timely, appropriate, and effective manner, and provide clear analysis of options regarding how to proceed with problem resolution.
Business Knowledge:
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Knowledge of Adult Education theories
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Knowledge of e-learning software such as Articulate 360, Camtasia, etc.
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Knowledge of AODA and Ontario Design System (ODS) standards.
AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.
Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
INCORPORATED RATE RANGE (7.25 billable hours per day)
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$58.41/hr - $62.59/hr Inc.
T4 RATE RANGE (7.25 billable hours per day)