At Fiddleheads, we're your trusted source for supplements, natural health and beauty products, health foods, and fresh smoothie bar offerings — and for over 25 years we've helped the Kitchener–Waterloo–Cambridge community make informed choices in their quest for a healthier lifestyle. We take pride in selection, service, and quality, and we build lasting relationships with our customers. We're hiring Floor Staff at our Bruce Street store in Kitchener.
What you'll do
- Welcome customers and help them find what they need across grocery, supplements, and body care
- Share product knowledge and connect customers with the right team member for in-depth questions
- Stock, face, and rotate product — checking dates so shelves always look full and fresh
- Receive and put away deliveries; keep the backroom organized
- Ring through sales at the register (POS training provided)
- Help with pricing, labels, and merchandising
- Grow your product knowledge through supplier webinars, trainings, and education sessions
- Keep the store clean, tidy, and safe
What we're looking for
- Retail or grocery experience is an asset — attitude matters more, and we'll train
- A genuine interest in natural health and wellness
- Outgoing, with strong communication skills; education or experience in natural health or nutrition is an asset (not required)
- Dependable, detail-oriented, and a team player
- Comfortable on your feet for a full shift; able to lift up to 50 lbs on receiving days
- Availability that includes some evenings and weekends
What we offer
- $17.60–$18.50 per hour, based on experience
- Part-time and full-time positions available
- Staff discount on in-store purchases
- Paid training and real room to grow — we promote from within
- A supportive, health-focused team environment
How to apply: Apply through Indeed with your resume and let us know your availability.
This posting is for an existing vacancy.
Fiddleheads Health and Nutrition is an equal opportunity employer. Accommodation is available on request at every stage of the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Pay: From $17.60 per hour
Benefits:
- On-site parking
- Store discount
Application question(s):
- Are you legally entitled to work in Canada? (Yes or No)
- How many hours per week are you looking for, and are you available evenings and weekends?
- When are you able to start?
- This role involves standing for full shifts and lifting up to 50 lbs on receiving days. Can you perform these duties, with or without accommodation? (Yes or No)
- How many years of retail, grocery, or customer service experience do you have — and what draws you to natural health and wellness?
- A customer asks for your advice on a supplement you don't know well. In a sentence or two, how would you handle it?
Work Location: In person
