OCAD University acknowledges the ancestral territories of the Mississaugas of the Credit, the Haudenosaunee, the Anishinaabeg and the Huron-Wendat, who are the original owners and custodians of the land on which we live, work and create.
Please note that internal job postings are open only to current permanent OPSEU Local 576 Unit 1 employees and temporary OPSEU Local 576 Unit 1 employees with one year of continuous service.
Reporting to the Senior Manager, Major Gifts & Advancement Operations, the Coordinator, Donor Services provides direct support to the Advancement team, which includes administration of the Raiser’s Edge database ensuring accurate data-entry of information, processing gifts, preparing tax receipts and acknowledgement letters, and developing regular and ad-hoc reports. The Coordinator will also be conducting data analysis to assist with moving fundraising activities forward. Working under the guidance of senior staff, the role involves managing and analyzing data to assess outcomes, generate insights, and support continuous improvement of organizational initiatives.
This position is a one-year contract with the possibility of becoming permanent, subject to budget approval.
Summary of Responsibilities:
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Maintain Raiser’s Edge database of alumni, donors, prospects, volunteers and other contacts; ensure accuracy of all names, addresses, gift histories, pledges, and maintain relationship tracking by recording contacts with prospects and donors.
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Deposit incoming fundraising donations and gift-in-kind and submit to Finance.
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Administer and maintain an accurate fundraising and alumni database for the University; troubleshoot when required. Connect directly with Blackbaud as needed for assistance.
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Assist with orientation training for Advancement staff on the fundraising database.
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Prepare fundraising reports for the Advancement, Finance, and Financial Aid and Awards units.
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Maintain accurate donor records system suitable for regular audits and audit trail between the Finance office and the Advancement unit.
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Identify opportunities to streamline donor services workflows and contribute to the development of standard operating procedures.
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Process gifts and prepare acknowledgment letters and tax receipts.
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Develop, monitor and evaluate reports and lists of fundraising campaigns and appeals, moves management, board reports, and other advancement activities.
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Coordinate the collection of pledge payments in support of fundraisers on the Advancement team.
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Work closely with Financial Aid & Awards unit to ensure all donor funds are disbursed according to gift agreements.
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Support the Advancement team at donor events where needed.
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Answer and/or direct inquiries pertaining to OCAD University’s donor services functions
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Assist the Executive Director, Advancement in related tasks and other development activities that contribute to the successful operation of the Advancement & Alumni Relations unit
Qualifications:
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Post-secondary education in a relevant field (e.g., fundraising, nonprofit management, business administration, or data management), or an equivalent combination of education and experience
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Minimum of three (3) years of experience in administrative support within a fundraising, advancement, or nonprofit environment
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Familiarity with the philanthropic landscape and an understanding of the academic and cultural environment is an asset
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with donor database systems such as Raiser’s Edge or similar CRM platforms
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Strong data management skills, including experience with gift processing, pledge tracking, and donor record maintenance
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Ability to conduct online research, including use of fundraising research tools and donor intelligence platforms
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Demonstrated ability to work collaboratively with colleagues, volunteers, and senior stakeholders in a team-oriented environment
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Excellent written and verbal communication skills, with a high level of professionalism, discretion, and judgment in handling confidential information
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Strong organizational and time management skills, with attention to detail and the ability to manage multiple priorities and meet deadlines while remaining proactive
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Commitment to equity, diversity, and inclusion, with the ability to work effectively with individuals from diverse backgrounds and communities
Compensation: OPSEU Unit 1, Appendix A, Grade A4; $31.59 to $41.52 per hour
Hours of Work: Monday to Friday, for a total of 35 hours per week. This is a temporary contract with an expected duration of 1 year.
Mode of Work: Hybrid
This posting is for an existing vacancy.
Interested internal permanent OPSEU Local 576 Unit 1 or temporary OPSEU Local 576 Unit 1 employees with one year of continuous service applicants are invited to submit an updated *resume and cover letter (PDF) , no later than Thursday June 25th, 2026
- Please upload your resume and cover letter as one PDF. Please name your upload: FirstName_LastName-Job Code
As an employer committed to employment equity, we encourage applications from members of equity-deserving communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
OCAD University is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please contact People & Culture for more information or refer to OCAD U’s Policy of Accommodation in Employment for Persons with Disabilities.
All qualified persons are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those short-listed will be contacted.
