Overview
We are seeking a dynamic and results-driven Car Sales Executive to join our automotive dealership team. The ideal candidate will excel in outside sales, possess excellent negotiation and communication skills, and have a passion for delivering exceptional customer service. This role offers an exciting opportunity to engage with clients, promote high quality used-vehicles, and contribute to the growth of our dealership’s sales pipeline. Multilingual abilities are highly valued to better serve our diverse customer base. The Car Sales Executive will be responsible for managing sales processes from initial contact through closing, ensuring a seamless and professional experience for every customer.
This role offers an engaging environment where your sales expertise can thrive while helping customers find their perfect vehicle. We value professionalism, initiative, and a passion for automotive sales.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, text, social media, and online leads.
- Follow up with new and existing leads to generate appointments and maximize sales opportunities.
- Work a consistent, fixed weekly schedule, including weekends as required.
- Manage customer appointments, greet clients professionally, assess their needs, budget, and preferences, and recommend suitable vehicles.
- Present and demonstrate vehicles, explain features and benefits, and conduct test drives.
- Guide customers through the complete sales process, from initial inquiry to vehicle delivery.
- Prepare vehicle quotes and clearly explain pricing, financing options, warranties, and protection products.
- Build long-term relationships with customers to encourage repeat business and referrals.
- Maintain accurate customer records, communications, and follow-up activities within the dealership CRM.
- Meet or exceed monthly sales, appointment, and customer satisfaction goals.
- Stay informed on vehicle inventory, specifications, pricing, promotions, and market trends.
- Coordinate with the finance and administration teams to ensure a smooth and efficient delivery process.
- Ensure all inventory is clean, fueled, and presentation-ready for customer appointments and test drives.
- Capture high-quality photos and videos of incoming inventory in accordance with dealership standards.
- Upload vehicle photos, videos, and complete vehicle information to the dealership CRM promptly, ensuring they are readily available for advertising, social media, website listings, and other marketing channels.
- Verify that all vehicle information, specifications, pricing, and media are accurate before publication.
- Assist in creating engaging content for online marketplaces, the dealership website, and social media platforms.
- Support dealership marketing initiatives by maintaining professional, accurate, and attractive online vehicle listings.
- Participate in dealership promotions, sales events, and community outreach activities.
- Maintain a professional appearance, positive attitude, and deliver exceptional customer service at all times.
Qualifications & Requirements
- High school diploma or equivalent required. A diploma or degree in Business, Marketing, Sales, or a related field is considered an asset.
- Previous automotive sales experience is preferred but not required. High-performing retail or commissioned sales experience will also be considered.
- Valid Class 5 driver's license with a clean driving record.
- Must be legally eligible to work in Canada.
- Excellent verbal and written English communication skills are required.
- Bilingual candidates are strongly encouraged to apply. Fluency in Mandarin, Cantonese, Punjabi, Hindi, or other languages is considered a significant asset.
- Comfortable using CRM software, Microsoft Office, smartphones, social media platforms, and digital marketing tools.
- Experience creating social media content, including taking professional-quality photos and videos for vehicle advertising, is an asset.
- Strong negotiation, communication, and customer service skills.
- Self-motivated, professional, goal-oriented, and able to work independently as well as within a team environment.
- Strong organizational and time management skills with the ability to manage multiple customers simultaneously.
- Availability to work a consistent full-time schedule, including weekends.
Compensation
- Performance-based pay through a competitive commission structure and volume bonuses with unlimited earning potential.
Working Conditions
- Full-time position with weekday, evening, weekend, and holiday shifts as required.
- Primarily based in the dealership showroom with occasional outdoor vehicle demonstrations. Employees are expected to dress appropriately and wear suitable attire for varying weather condition
- Requires standing, walking, driving vehicles, and interacting with customers throughout the day.
- On-site parking available
Pay: From $3,500.00 per month
Work Location: In person
