Company Overview: Dixon Transition Society has been serving the community since 1973, dedicated to supporting women and children survivors of domestic violence. We provide a safe haven through our Transition House, Second Stage, and Third Stage housing programs, along with comprehensive support services including counseling and outreach programs to empower families to lead safe and positive lives.
Job Summary: We are specifically seeking individuals for whom is a good fit. We require strong availability for afternoon (4 pm – 12 am), overnight (12 am – 8 am), and weekend shifts (12 am – 12 pm & 12 pm – 12 am). The WSW is responsible for providing practical assistance to the women and children in Dixon House. This includes providing emotional and crisis support, explaining the systems of service, and connecting the women with relevant resources, providing information and referrals to appropriate services, supporting the women in their decisions, and providing relevant advocacy. Also, providing women and their children with basic necessities to ensure physical health and food security. Must adhere to a feminist analysis of violence against women and have a commitment to AOP work.
Duties and Responsibilities:
- Answer 24-hour intake line. Provide callers with information, referrals, and emotional support.
- Conduct phone screening of potential new intakes into the Transition House.
- Conduct intake, including relevant paperwork, of families accepted into the House.
- Orient new families to the House and Program once they arrive.
- Complete risk assessments and follow-up safety plans, as required.
- Provide emotional and crisis support including but not limited to ensuring her short-term goals are met to ensure a successful transition out of the Program.
- Provide information and referrals regarding systems of service including advocating, when required, with outside agencies such as Income Assistance, Legal Aid, and MCFD.
- Assist mothers in accessing programs and services for their children including daycare, school enrollment, special needs resources, parenting support, and relevant community programs, etc.
- Childmind, as needed, for clients to attend counselling, workshops, and other essential appointments.
- Ensure necessary safety precautions are always in place including keeping the House clean, organized, and safe. This includes but is not limited to garbage, recycle, and compost duties.
- Clean the rooms prior to intake and after departure, as needed.
- Monitor and maintain adequate supplies including food, linens, and household cleaning supplies.
- Complete and maintain accurate records including, but not limited to, daily statistics, client files, phone log, client support documentation, and tracking documents.
- Attend regular staff meetings and staff development opportunities.
- Serve on committees to benefit Dixon and to enhance networking with professional allies.
- Keep informed of and abide by Dixon’s Policies and Procedures, Program Operations Manual, and relevant legislation and policy changes supporting women fleeing domestic violence.
- Maintain confidentiality of current and former clients as well as all Program locations.
- Perform other related duties, as required, per operational requirements
Education, Training, and Experience: This position requires an individual whose values are aligned with the vision and mission of the organization and who possesses the following:
- At a minimum, Diploma in Community Social Services
- Specialized knowledge and training on domestic violence from a recognized program
- At a minimum, one year of recent and related experience working with women and children who have experienced violence, specifically in the Social Services sector
- Proficiency in using relevant software and technology to carry out administrative duties of the job including strong skills in all Office 365 platforms, e.g. Word, Excel, and Outlook is a must
- Or an equivalent combination of education, training, and experience
- Or other qualifications determined to be reasonable and relevant to the role
Skills and Abilities:
- Ability to communicate effectively, both verbally and in writing
- Ability to establish and maintain rapport with clients
- Ability to provide safe and compassionate care to the children
- Strong organizational and time-management skills
- Ability to work under pressure and in stressful situations, conflict, and crises situations, while remaining calm
- Ability to work independently and in cooperation with others
- Adherence to feminist, woman-centred, anti-oppressive, and trauma-informed approaches
- Understanding the systems of oppression and their impact on women and their experience of violence
- Awareness of issues affecting women and children such as family violence, historical and societal context, addictions, mental illness, and sexual abuse
- Physical ability to carry out the duties of the role
Required:
- Clean Criminal Records Check for working with vulnerable populations and children
- Valid specified First Aid Certificate including Infant CPR (Level C)
- Availability to work a variety of including afternoon, overnight, AND weekends
- Class 5 Driver’s Licence and access to a vehicle an asset
Application: Please submit your Resume and Cover letter to Claire: manager [at] dixonsociety [dot] ca
Unfortunately, applications without a cover letter will not be considered.
Closing Date: Open until the position is filled
Pay: $33.46 per hour
Benefits:
- Employee assistance program
- On-site parking
Application question(s):
- Are you currently working? If yes, please indicate if Full-time, Part-time, or Casual
- Are you looking for Full-time, Part-time, or Casual work?
- Are you currently in school? Indicate YES or NO. If yes, is your program Full-time or Part-time?
- Why does Casual work suit your current schedule? Please explain.
- Are you available for last minute shift calls? Please indicate YES or NO.
Work Location: In person
