RED Mountain Resort is now hiring Rental Technicians for the 2026/27 Winter Season! This position is responsible for outfitting guests with rental equipment appropriate for their skier/boarder type and skill level, with a mandate to provide as safe a guest experience as possible and create a fun and positive environment.
MAJOR RESPONSBILITIES
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Efficiently guide customer through rental process
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Ensure rental agreements are completely filled out (to satisfy legal requirements)
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Create a professional, positive impression for the beginner and seasoned guest alike
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Maintain an orderly, safe and fun environment
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Be knowledgeable about all Red Sports rental equipment and its proper use
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Ensure guest understands how to operate bindings
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Answer guests’ questions and concerns
Equipment Set-up
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Provide guest with appropriate equipment based on guest’s statistics
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Accurately adjust bindings according to industry standard (must have binding certification)
Processing School Groups
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Preset skis for large groups before arrival
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Transfer skis to outside racks in morning, prior to group’s arrival
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Set up students with equipment who were not on preset list
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Maintain orderly and steady flow of line up; process group quickly and efficiently
Additional Tasks
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Maintain clean, tidy, safe workspace
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Relieve other staff for breaks (retail, service, high performance)
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Inventory equipment
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Restock supplies
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Wax and/or tune equipment as per service technician’s instructions
KEY KNOWLEDGE, SKILLS AND ABILITIES
Education
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High School diploma
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Post secondary education an asset
Experience
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Binding certification required (training provided).
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Ski and/or snowboard product knowledge
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Knowledge of Red Mountain Resort and its history an asset
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Knowledge of Rossland and its history an asset
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Customer service experience required
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Cash handling and POS transaction processing required
Physical and Other Requirements
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Able to negotiate stairs
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Able to lift heavy ski and snowboard equipment up to and down from racking systems and benches
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Able to adjust ski and snowboard equipment
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Able to be on feet for entire shift
Skills and Abilities
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Exceptional interpersonal skills
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Good team player
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Customer service-oriented
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Ability to maintain a professional and safe environment
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Ability to create a positive and fun atmosphere for guests
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Ability to maintain a friendly, professional attitude in a high-pressure environment
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Safety-oriented
