ABOUT XTREME GROUP
Xtreme Group is a dynamic and fast-growing organization based in Calgary, serving clients across Western Canada. We specialize in providing high-quality services to the construction, trades, and industrial sectors. Our team is known for its professionalism, reliability, and commitment to customer satisfaction. We believe that a strong office team is the backbone of our success, and we are looking for an Office & Administrative Coordinator who shares our values and wants to grow with us.
ABOUT THE ROLE
We are looking for a reliable, organized, and customer-focused individual to join our team as an Office & Administrative Coordinator. This role is ideal for someone who enjoys helping people, can think on their feet, and is comfortable managing multiple tasks in a busy environment. You will be the first point of contact for our clients and a key support for our operations team. This is a hybrid position, offering a balance of office collaboration and remote flexibility.
KEY RESPONSIBILITIES
Reception & Customer Service
- Answer incoming calls and assist customers in a professional and friendly manner
- Respond to emails in a timely and organized way
- Assist walk-in customers with inquiries and service requests
Scheduling & Coordination
- Schedule quotes, service calls, and installations
- Coordinate with technicians, suppliers, and clients
- Maintain accurate records in scheduling and job management systems
Administrative Support
- Prepare and follow up on quotes and work orders
- Process orders, invoices, and payments
- Provide general office support, including filing and organization
- Assist in maintaining cleanliness of the office, lunchroom, and washroom areas
WHAT WE ARE LOOKING FOR
- Strong customer service skills and a positive attitude
- Ability to multitask and stay organized in a fast-paced environment
- Good problem-solving skills and sound judgment
- Clear and professional communication (written and verbal)
- Reliable and able to follow through on tasks independently
- Comfortable learning new systems and processes
QUALIFICATIONS
- Minimum high school diploma
- Previous administrative or customer service experience preferred
- Experience in construction, trades, or service industries is an asset
- Proficient with computers, email, and basic office software
WHAT WE OFFER
- Hybrid work model – balance office collaboration with remote flexibility
- Opportunity to grow with a fast-growing company
- Supportive, team-oriented culture
- Competitive compensation and benefits package
Xtreme Group is an equal opportunity employer. We welcome applicants of all backgrounds and experiences. Only candidates selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $27.95 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Application question(s):
- How many years of administrative or customer service experience do you have?
- Do you have experience in construction, trades, or service industries?
Work Location: Hybrid remote in Calgary, AB T2S 1R9
