Consistently ranked among Canada’s finest, the Oak Bay Beach Hotel was recently voted #1 Hotel in Western Canada by Condé Nast Traveler’s 2024 Readers’ Choice Awards. Nestled on the shores of Vancouver Island, our independently owned luxury boutique hotel features 100 guest rooms, a world-class spa, and exceptional dining experiences.
Server – In-Room Dining
In-Room Dining Servers are responsible for ensuring excellent customer service through being consistent, organized and professional at all times. Servers are expected to maintain a gracious manner with all guests and uphold our high level of service.
Open availability is required for this position.
Responsibilities
- Provide food and beverage service to guest rooms and the Boathouse Spa & Baths
- Provide service and support for the hotel staff dining program.
- Be knowledgeable of all Hotel areas and activities and communicate to guests as required
- Resolve guest concerns/issues efficiently and courteously to prevent a reoccurrence and ensure guest will become a repeat customer.
- Evening and weekend availability is required.
- All other duties as assigned
Qualifications
- Prior experience in Food & Beverage an asset
- Sincere customer focus and true appreciation for the guest experience.
- Strong personal integrity with an innate desire to work in an ethical manner.
- Knowledge of Victoria and surrounding areas an asset
Physical Aspects of Position (include but are not limited to):
- Continuous standing and walking throughout shift
- Some lifting and carrying up to 40 lbs
Job Types: Full-time, Permanent
Pay: From $21.01 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Experience:
- Luxury Hospitality: 1 year (preferred)
- Food & Beverage: 1 year (preferred)
Licence/Certification:
- Serving It Right (preferred)
Location:
- Victoria, BC V8S 2N2 (preferred)
Work Location: In person
