Grand Genesis Health (GGH) is a multidisciplinary medical center committed to delivering high-quality healthcare in a supportive and compassionate environment. As we continue to expand, we are adding to our dedicated administrative team to ensure seamless patient care and excellent service.
We are seeking a Mandarin-speaking Medical Receptionist to join our growing team of receptionists. The ideal candidate will be fluent in English, highly organized, and passionate about providing exceptional service to our patients.
Responsibilities
- Greet and assist patients in person, over the phone, and via email.
- Schedule and confirm appointments, ensuring smooth patient flow.
- Provide pre-operative and general patient instructions as required.
- Maintain accurate and confidential electronic medical records (EMR).
- Answer incoming calls, provide information, take messages, and direct calls appropriately.
- Coordinate with physicians, nurses, and other staff to support daily clinic operations.
- Promote GGH services by visiting partner medical clinics when needed.
- Maintain a clean, professional, and welcoming front-desk environment.
Qualifications
- 3–5 years of experience as a Medical Office Administrator or Receptionist.
- Strong communication, customer service, and problem-solving skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Excellent organizational skills with the ability to work independently and as part of a team.
- Proficiency in computer systems; experience with electronic medical records (EMR) is an asset.
- Familiarity with electronic faxing, scanning, and filing systems.
Location : Level 2, Unit 12, 9080 Yonge St, Richmond Hill, ON, L4C0Y7
We value your interest; however, only those applicants selected for an interview will be contacted. No calls please.
Our team would like to thank all applicants for their interest; however, only those selected for an interview will be contacted. Please understand that we have a busy office and we will not accept telephone inquiries about this position. Thank you for your understanding!
Job Type: Part-time
Pay: From $22.00 per hour
Application question(s):
- Please LIST the languages that you can speak.
Experience:
- Medical office experience: 3 years (required)
- Receptionst: 3 years (required)
Work Location: In person
