About Another World Oakville
Another World Oakville is a free-roam virtual reality entertainment venue offering immersive gaming experiences for families, friends, birthday parties, corporate teams and community groups.
We are looking for an energetic, dependable and commercially minded individual to support our sales, marketing and day-to-day operations. This is a hands-on role for someone who enjoys working with customers, creating engaging content and helping a growing local business generate more bookings.
As our Part-Time Sales, Marketing & Operations Coordinator, you will help attract new customers, convert enquiries into bookings and ensure guests have an excellent experience at our venue.
This is not a desk-only marketing position. You will work across customer service, sales outreach, social media, event coordination and venue operations.
- Sales and Customer Engagement
- Respond promptly to customer enquiries received through phone, email, social media and the website.
- Recommend suitable packages for birthday parties, corporate events, family outings and group bookings.
- Follow up with prospective customers and help convert enquiries into confirmed bookings.
- Conduct outreach to local businesses, schools, camps, community organizations and event planners.
- Build and maintain relationships with potential corporate and community partners.
- Identify upselling opportunities for additional gameplay, lounge time, food, beverages and group packages.
- Maintain accurate records of enquiries, follow-ups and booking outcomes.
- Assist with planning and executing local marketing campaigns and promotions.
- Create and publish social media content, including Instagram posts, Stories, Reels and short videos.
- Capture photos and videos of the venue, games and events while following customer consent requirements.
- Promote seasonal offers, birthday packages, corporate events and weekday bookings.
- Help manage community outreach, partnerships, email campaigns and local event promotions.
- Monitor campaign performance and recommend ways to improve engagement and bookings.
- Keep online listings, promotional materials and offer information accurate and up to date.
- Venue and Event Operations
- Welcome guests and provide friendly, professional customer service.
- Assist guests with check-in, waivers, game preparation and basic equipment use.
- Support birthday parties, corporate events and group bookings from arrival through departure.
- Help keep the reception, gaming and lounge areas clean, organized and guest-ready.
- Coordinate event timing to keep bookings running smoothly.
- Handle basic operational issues and escalate technical or customer concerns when required.
- Support opening and closing procedures, inventory checks and other administrative tasks.
- Collect customer feedback and help resolve concerns professionally.
What Success Looks Like
- Customer enquiries receive timely and professional responses.
- More enquiries are converted into confirmed bookings.
- Corporate, birthday and group-event sales increase.
- Social media content is published consistently and supports local awareness.
- Events run smoothly, on time and with strong guest satisfaction.
- The venue remains organized, welcoming and ready for customers.
- Sales and marketing activity is tracked clearly so results can be measured.
- Previous experience in sales, customer service, hospitality, events, recreation, retail or marketing.
- Strong communication skills, both written and verbal.
- Comfortable speaking with customers and recommending packages.
- Organized, reliable and able to manage multiple responsibilities.
- Confident using social media platforms, particularly Instagram and Facebook.
- Comfortable creating simple photos, videos and promotional content using tools such as Canva.
- Able to work independently and take initiative.
- Comfortable learning new booking, payment and customer-management systems.
- Available to work approximately 15 hours per week, including some evenings and weekends.
- Able to work on-site at our Oakville location.
You are outgoing without being pushy, creative without losing sight of results and comfortable moving between sales, marketing and operational tasks.
You understand that every customer interaction is an opportunity to create a great experience, build trust and generate repeat business. You do not wait to be told about every small task—you notice what needs to be done and take ownership.
- Join a fun and growing entertainment business.
- Gain hands-on experience across sales, marketing, events and operations.
- Work in a fun, energetic and customer-focused environment.
- Help shape local campaigns and business-growth initiatives.
- Opportunity for additional hours and responsibilities as the business grows.
Please submit your resume or email ‘’ along with a brief note explaining:
1. Why you are interested in working with Another World Oakville.
2. Your relevant sales, marketing, customer-service or event experience.
3. Your weekly availability, including evenings and weekends.
Pay: From $18.00 per hour
Work Location: In person
