Showroom Administrator
Timeless Furniture Corporation | Calgary, AB
At Timeless Furniture, we believe the experience matters just as much as the furniture itself. Every client who walks through our doors should feel welcomed, supported, and inspired, and every member of our team should feel valued.
We're looking for an exceptional Showroom Administrator to become the heart of our showroom. This role is about creating an exceptional experience—for our customers, designers, and team—from the moment someone walks through our doors to the way we celebrate our people behind the scenes.
If you love working with people, thrive on staying organized, and find satisfaction in keeping the details accurate and the little things taken care of, we'd love to meet you.
Job Overview
As our Showroom Administrator, you'll be the face of Timeless Furniture and play a key role in creating exceptional experiences for both our customers and our team.
You'll welcome clients into our showroom, help them explore furniture and fabric selections, answer inquiries, and ensure every interaction reflects the quality and care we're known for. Behind the scenes, you'll be responsible for keeping our business organized through accurate data entry, administrative support, bookkeeping assistance, payroll administration, and maintaining company records. You'll also help manage our social media and newsletters while coordinating employee celebrations and company events.
If you enjoy working with people, thrive on organization, find satisfaction in keeping information accurate and up to date, and take pride in making sure every detail is looked after, you'll thrive in this role.
Responsibilities
Client Experience
- Welcome and assist showroom clients with fabric, leather, and furniture selections.
- Provide product information and pricing while building positive relationships with homeowners, interior designers, and commercial clients.
- Answer incoming phone calls and emails, directing inquiries to the appropriate team members.
- Maintain a clean, organized, and welcoming showroom environment.
Administrative Support
- Support accounts payable and accounts receivable processes, organize receipts, assist with bookkeeping tasks, enter employee payroll timesheets, assist with employee benefit administration, maintain company records, and provide general administrative support to keep daily operations running smoothly.
Marketing & Communication
- Capture photos and videos of completed projects, create engaging social media content, plan and distribute customer and designer email newsletters, and help tell the story of our craftsmanship.
Culture & Team Engagement
- Coordinate employee birthdays, work anniversaries, and team celebrations while helping plan company events and activities that contribute to a positive workplace culture.
Skills & Qualifications
We're looking for someone who:
- Has exceptional organizational skills and strong attention to detail.
- Enjoys working with people and providing outstanding customer service.
- Thrives in a fast-paced environment while confidently managing multiple priorities.
- Has excellent written and verbal communication skills.
- Is comfortable working with numbers, spreadsheets, and administrative systems.
- Finds satisfaction in keeping information accurate, organized, and up to date—even when the work is repetitive.
- Has an eye for design and enjoys creating engaging social media and marketing content.
- Is confident using Microsoft Office and is comfortable learning new software and systems.
- Is proactive, dependable, and takes ownership of their work.
- Takes pride in creating organized systems, solving problems, and continuously improving processes.
- Previous experience in administration, customer service, bookkeeping, marketing, or a showroom environment is considered an asset.
Why Timeless?
At Timeless Furniture, we believe great businesses are built on great relationships. Whether it's helping a customer find the perfect fabric, celebrating a teammate's anniversary, or ensuring the information behind the scenes is accurate and up to date, every interaction and every detail matters.
If you're someone who enjoys serving others, takes pride in staying organized, has a keen eye for detail, and finds satisfaction in keeping information accurate and complete, we'd love to meet you.
Pay: $40,000.00-$52,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
