Job Overview
About Us:
Kitchener Chrysler Dodge Jeep Ram Ltd. is Kitchener-Waterloo's largest volume Chrysler, Dodge, Jeep, and RAM dealership, known for our commitment to excellent customer service and a strong reputation in the automotive industry. We are seeking a highly organized and customer-focused Receptionist & Sales Administrator to join our dynamic team.
Key Responsibilities:
- Greet and assist visitors in a professional and personable manner
- Serve as the first point of contact for customers, both in person and over the phone, providing exceptional service and directing inquiries efficiently and appropriately.
- Manage incoming and outgoing communication, ensuring efficient handling of calls, emails, texts and appointments.
- Excellent communication, organizational & computer skills for various administrative duties/data entry, and assorted automotive contact software (Experience with DMS (PBS preferred,) Dealer Connect, Word, Excel all assets)
- Support the sales team with administrative tasks, including licensing, processing paperwork, updating customer information, and preparing sales documents to assist in all New and Pre-owned inventory management.
- Assist in maintaining an organized, welcoming showroom environment.
- Collaborate with various departments to ensure smooth daily operations.
- Perform other administrative duties as needed to support all dealership operations.
- Maintain office supplies inventory and place orders when necessary
Qualifications:
- Provide a calm, steadying and positive influence to all team members and customers.
- Strong communication and customer service skills, with the ability to interact professionally with clients and team members.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously, while continuing to smile thru all situations.
- Previous experience in an automotive dealership environment is an asset.
What We Offer:
- Full-time, Monday to Friday schedule.
- Competitive salary with benefits.
- A supportive, experienced and friendly team environment.
- Opportunities for growth and career advancement.
How to Apply:
If you are a detail-oriented professional with a passion for customer service, we’d love to hear from you! Please submit your resume and a brief cover letter to Office Manager, Angie Schnarr by July 17, 2026.
Join Kitchener Chrysler Dodge Jeep Ram Ltd. and be part of a team that values excellence and understands a collective, supportive approach to earning customer satisfaction at every touch point. We care about our customers and our team, and it shows.
Job Types: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Experience:
- Receptionist: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
