Dental Office Administrator/Treatment Coordinator
Job Overview:
We are seeking a dedicated Dental Office Administrator to join our team. The ideal candidate will be responsible for overseeing the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. As an Office Administrator, you will play a crucial role in supporting the entire dental team and maintaining a smooth workflow. You will be responsible for assisting patients during the booking process and maintaining the schedule. You will be the first & last face our patients see as they enter and leave our office!
Your Role:
- Welcome and assist patients upon arrival, creating a warm and positive first impression
- Optimize the daily appointment schedule to ensure full utilization with minimal gaps
- Effectively manage the recall system and maintain accurate, up-to-date patient records
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
- Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
- Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
- Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
Requirements:
- 2 years experience in a dental practice or medical environment (dental experience preferred)
- Strong organizational skills with the ability to multitask effectively
- Able to communicate with patients smoothly and efficiently
- CDA background considered a huge bonus
Schedule:
Monday, Tuesday & Thursday 7:45am - 5:00pm
Wednesday: 9:00am - 7:00pm
Saturday: 7:45am -1:00pm
Our office is looking to grow! We offer a supportive and friendly work environment that will allow you to reach your full potential. If you are a hard-working, friendly and focused individual, we would love to hear from you! Please don't hesitate to forward us your cover letter & resume today.
Job Type: Full-time
Pay: $24.00-$30.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
