Job Overview
We are seeking a dynamic and experienced Shift Leader to oversee daily operations within our bustling food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional customer service. As a Shift Leader, you will be responsible for supervising team members, ensuring food safety standards are maintained, and providing an outstanding dining experience for our guests. This role offers an opportunity to develop your management skills in a fast-paced, customer-focused setting.
Responsibilities
- Supervise and coordinate daily restaurant operations during assigned shifts, ensuring smooth workflow and high-quality service.
- Lead and motivate team members, including interviewing, training, and evaluating staff performance.
- Oversee food preparation and cooking processes to ensure consistency, quality, and adherence to food safety standards.
- Manage cash handling procedures using Micros POS systems accurately and efficiently.
- Ensure compliance with food handling regulations, safety protocols, and sanitation standards.
- Assist with customer service issues promptly to maintain high guest satisfaction levels.
- Monitor inventory levels and communicate supply needs to management.
- Enforce restaurant policies and procedures while fostering a positive work environment.
- Support team development through coaching on food industry best practices, hospitality standards, and leadership skills.
Experience
- Proven supervising experience in a food service or restaurant setting.
- Extensive background in food preparation, cooking, and food safety practices.
- Familiarity with POS systems such as Micros POS or similar platforms.
- Experience in restaurant management or hospitality roles including serving, bartending (Barista experience is a plus), or hotel experience is highly desirable.
- Strong leadership abilities with demonstrated team management skills including interviewing and training new staff.
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Knowledge of food handling regulations and safety standards within the food industry. This role is ideal for candidates passionate about hospitality who thrive in leadership positions within the food industry. If you have the necessary experience and a commitment to excellence, we invite you to join our team as a Shift Leader to help deliver memorable dining experiences every day.
Pay: $17.60-$20.50 per hour
Benefits:
- Discounted or free food
- Flexible schedule
Work Location: In person
