Job Summary
We are seeking a friendly, detail-oriented, and customer-focused Budtender to join our team at Dutch Bros. This role involves providing exceptional service to our customers, assisting with product selections, and ensuring a welcoming environment. The ideal candidate will have strong communication skills, a passion for hospitality, and the ability to handle multiple tasks efficiently. Bilingual abilities and experience in retail sales or hospitality are highly valued. This position offers an engaging work environment where teamwork and organizational skills are essential to success.
Duties
- Greet customers warmly and provide knowledgeable assistance regarding our products
- Operate POS systems accurately for transactions including cash handling and cashiering duties
- Upsell products and promote specials to enhance customer experience and sales
- Maintain cleanliness and organization of the sales area, including merchandising and filing
- Manage inventory levels and assist with stock replenishment as needed
- Handle customer inquiries professionally, ensuring high levels of customer service
- Use computer skills for record keeping, reporting, and basic math calculations
- Support team leadership in maintaining a positive work environment
- Assist with heavy lifting when necessary to stock shelves or move supplies
- Ensure compliance with all safety and health regulations
Experience
- Previous experience in retail sales, hospitality, or customer service preferred
- Proficiency with Microsoft Office applications such as Excel and Word; familiarity with POS systems is a plus
- Multilingual abilities (English required; French or other languages are a bonus) to serve diverse customer bases
- Strong communication skills with the ability to engage customers effectively
- Organizational skills for managing multiple responsibilities efficiently
- Basic math skills for cash handling and transaction accuracy
- Experience in merchandising, upselling, and time management is advantageous
- Leadership qualities or experience supervising team members are desirable but not required
This role offers an exciting opportunity to be part of a dynamic team dedicated to delivering excellent customer experiences while developing valuable skills in retail operations.
Pay: $19.00-$22.00 per hour
Work Location: In person