Business Manager – Electric Bikes
Amego Electric Vehicles
Job Summary:
Amego Electric Vehicles is seeking a driven and experienced Business Manager / Store Manager to lead store performance across sales, operations, and customer experience. This role owns in-store and online sales, team performance, and operational output—including bike builds, shipping, merchandising, and customer satisfaction.
This is a hands-on leadership role focused on execution, accountability, and continuous improvement. You will be responsible for optimizing the business using data, systems, and AI-driven tools to increase efficiency, sales, and overall performance.
Key Responsibilities:
Sales Leadership (In-Store & Online)
- Own and drive total store sales performance, including retail and Shopify/e-commerce
- Lead the team to hit and exceed sales targets, conversion rates, and AOV
- Actively sell, close deals, and coach staff on sales performance
- Use data and reporting to identify opportunities and improve margins
Team Management & Accountability
- Recruit, train, and manage a high-performing team
- Build and manage schedules based on traffic, demand, and sales goals
- Set clear KPIs and hold team members accountable to performance standards
- Create a culture of ownership, urgency, and execution
Operations: Builds, Shipping & Output
- Own bike build output, service flow, and shipping performance
- Ensure all orders are fulfilled accurately and on time (retail + online)
- Identify bottlenecks and implement systems to increase throughput
- Drive operational efficiency and reduce delays and errors
Customer Experience
- Own end-to-end customer experience and satisfaction
- Ensure customers are proactively updated on orders, pickups, and delays
- Resolve issues quickly and professionally
- Drive reviews, referrals, and repeat business
Inventory & Merchandising
- Own inventory accuracy, purchasing, and stock optimization
- Ensure strong merchandising both in-store and online
- Improve inventory turnover and reduce aging stock
- Align inventory with sales demand and forecasting
Business Performance, Systems & AI Optimization
- Own and track KPIs across sales, operations, and team performance
- Aggressively leverage AI tools to:
- Automate repetitive tasks and workflows
- Improve inventory forecasting and purchasing decisions
- Optimize pricing, merchandising, and product listings
- Enhance customer communication and follow-ups
- Analyze performance data and identify growth opportunities
- Continuously implement better systems, dashboards, and processes
- Drive efficiency, reduce manual work, and scale output with technology
- Manage store expenses, payroll, and overall profitability
Qualifications:
- Proven experience in retail management or business operations, ideally in hard goods (bikes, electronics, sporting goods)
- Strong track record of driving sales and managing team performance
- Experience with Shopify, POS systems (Lightspeed or similar), and inventory systems
- Demonstrated ability to use data, systems, and AI tools to improve business performance
- Highly analytical and systems-oriented mindset
- Strong leadership, communication, and problem-solving skills
- Ability to manage both sales and operations at a high level
- Organized, fast-paced, and execution-focused
What We’re Looking For:
- A high-output operator who takes ownership and gets results
- Someone who embraces technology, automation, and AI to improve performance
- A leader who can balance sales, operations, and team accountability
- Constant focus on efficiency, growth, and continuous improvement
Join Amego Electric Vehicles and lead a growing business while building a more efficient, data-driven, and technology-enabled retail operation.
Pay: From $60,000.00 per year
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
Application question(s):
- If you walked into one of our stores and sales were below target while inventory was disorganized and shipping was delayed, what would you focus on fixing first and why?
- What e-bike knowledge, experience, or interest do you have?
Education:
- Bachelor's Degree (preferred)
Experience:
- Business Manager or Store Manager: 4 years (required)
Work Location: In person
