Position Summary:
Under the general direction of F&B supervisor/Ops Manager, this position will be responsible for serving guests on the gaming floor including taking orders, receiving payments, clearing all beverage cups, stocking and cleaning self-serve stations as well as maintaining a safe and clean working environment. This role must contribute to a safe and welcoming work environment for all employees and must demonstrate the ability to multi-task in a fast-paced environment. Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues!
Key Accountabilities:
- · Serve guests in a friendly, professional, timely and enthusiastic manner
- · Ensure rounds are timely, include picking up cups, cleaning and stocking cups at the self-serve stations as well as guest service. May use beverage cart or Tray service
- · Properly ensure all payment is being received and recorded in the POS system
- · Set-up and maintenance of beverage carts
- · Deep cleaning of self serve and beverage carts
- · Ensure the adherence to Smart Serve , Alcohol and Gaming Commision regulations and Flamboro Downs policies and procedures and GCE Liquor Service Policy
- · Report any loss or theft of company property to management
- · Maintain a clean and safe work environment
- · Inspect work area daily and report any hazards and/or defective equipment to management
- Comply with all Health and Safety requirments including the use of personal protective equipment (PPE) as requried
- Report all injuries, accidents and unsual conditions to management immediatley
- Performs other duties as assigned or directed
Educational and Functional Requirements:
- High School Diploma; and be self motivated with a positive attitude
- Ability to multi-task and excel in a fast-paced environment
- Strong organizational, interpersonal skills and communication skills
- Ablility to perform tasks effectively and safely within prescribed time limits
- Maintain a positive working relationship with fellow employees and management as part of a team
- Ability to aquire a criminal check or an AGCO Cat 2 license
- Valid Smart Serve required
Flamboro Downs is an equal opportunity employer which is committed to diversity, equity and inclusion in the workplace. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.
Pay: $18.63 per hour
Benefits:
Licence/Certification:
- Smart Serve, SIR or equivalent (required)
Work Location: In person
