Job description:
We are seeking a dynamic and results-driven Office Administrator/Receptionist to join our growing team! In this energetic role, you will be at the forefront of building strong client relationships, driving sales growth, and promoting our innovative products and services. Your enthusiasm and strategic approach will help us expand our market presence, engage with diverse customers, and deliver exceptional service. This paid position offers an exciting opportunity to develop your expertise while making a tangible impact on our business success.
Responsibilities:
- Provide general administrative and clerical support including mailing, scanning, and filing, faxing and copying
- Answer phone calls and direct them accordingly
- Type Correspondences, reports and other documents
- Maintain electronic and hard copy filing system
- Schedule and coordinate meetings, appointments & travel arrangements as well as take minutes at any meetings
- Greet and assist visitors
- Plan and organize all trade shows and travel arrangements
- Complete waybills, BOL and schedule shipments, as needed
- Save Bills and order supplies
- Prepare quotations, proposals, submittals, and tender documents for projects
- Coordinate order processing, production timelines, and delivery with internal teams
- Maintain and manage CRM systems, ensuring accurate tracking of leads and customers
- Support the sales team with reporting, pipeline tracking, and forecasting
- Respond to client inquiries, providing customer service support when required
- Oversee and maintain house accounts
- Identify and research innovative and new marketing and sales techniques
- Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Review Purchase orders and complete any missing fields
- Follow up on AR collection and create expense reports/documents as needed
- Identify sales prospects and contact these and other accounts as assigned
- Assist with recruiting needs; posting for jobs, short listing, pre-screening etc.
- Other duties as required
Job Specifications:
- High School Diploma required
- University degree in Business Administration preferred
- Excellent Understanding and Experience with MS Office and Computer skills
- Excellent Written and Verbal Communication skills
- Excellent knowledge of Internet usage
- Excellent knowledge of QuickBooks
- French speaking skills is an asset
- Strong understanding of Customer and Market Dynamics and Requirements
- Excellent Organizational & Excellent Time Management skills
- This is a fast pace role so a Quick Learner is preferred
Job Types: Full-time, Permanent
Pay: $40,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
Language:
Work Location: In person
