Location
Toronto, Ontario, Canada
Capabilities
Business and Sales
Office Setup
Hybrid
Job ID
#39213
Market
Transportation
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impact
At Jacobs, we’re not just solving problems—we’re shaping the future. From thriving cities to resilient environments, we turn bold ideas into impactful solutions that improve lives and transform communities. Consistently ranked among ENR’s Top 5 firms since 2003, we’re proud to remain #1 in Program Management, Water Infrastructure, and #2 in Transportation engineering design globally.
As our Client Account Manager for private and public sector transportation and transit agencies across Ontario and specifically the Greater Toronto Hamilton Area, you’ll lead the charge in shaping Jacobs’ presence in one of our market focus areas with the greatest opportunities for growth. You’ll build and strengthen strategic partnerships with municipal and government agencies, as well as contractors, ensuring Jacobs is recognized as their trusted, go-to partner for delivering critical infrastructure.
In this high-impact role, you’ll deepen our connections with both public-sector clients and contractors - helping advance collaborative partnerships and expanding our influence in alternative delivery. Your ability to understand stakeholder needs, anticipate challenges, and advocate for smart, integrated solutions will position Jacobs as the firm of choice across Ontario.
Working closely with our delivery teams, you’ll guide pursuit strategies, sustain and grow our project pipeline, and help secure transformational opportunities that shape the future of transportation and community infrastructure. This is your opportunity to drive meaningful impact, elevate our client relationships, and help build what’s next for a rapidly growing area in Ontario.
Key responsibilities include:
- Serve as the primary point of contact for municipal clients and contractors, driving client service excellence and growth strategy.
- Align transportation market strategy in collaboration with the Transportation Market Growth Director to support broader portfolio goals.
- Build strong, long-term relationships with clients and industry partners to expand Jacobs’ presence and influence.
- Support hiring strategies, team development, and office growth to strengthen regional capabilities.
- Lead pursuit and proposal strategy, confirming disciplined sales processes and compelling win themes.
- Collaborate with project and sales teams on pursuit planning, proposal development, interviews, and presentations.
- Represent Jacobs in industry and community organizations to enhance market visibility and brand presence.
- Charter and guide multi-disciplinary client service teams around a shared vision of client success, engaging executive sponsors when appropriate.
- Stay current on industry trends, funding programs, and regulatory changes to anticipate client needs and identify new opportunities.
Here's what you'll need
- Bachelor’s degree in civil engineering or a related field, or equivalent relevant experience.
- 15+ years of transportation infrastructure engineering experience, with prior design background that enables strong credibility with client leaders.
- Proven leadership in transportation project delivery, such as Senior Seller/Doer, Project Manager, Design Manager, or Operations Lead.
- Strong network and established client relationships across Ontario, including contractors, with a demonstrated history of winning work.
- Solid understanding of the full sales lifecycle, from early opportunity identification through proposal development, interviews, and contract award.
- Ability to collaborate effectively with diverse internal teams, including sales, operations, technical specialists, legal, and contracting.
- Knowledge of and relationships with potential teaming partners - large firms and small businesses - to build highly responsive pursuit teams.
- Demonstrated strengths in leadership, communication, technical writing, and presenting to clients; skilled at building consensus and leading teams.
- Recognized presence in the transportation marketplace, including community and political engagement and established industry visibility.
- Ability to travel across Ontario and periodically across Canada.
Ideally, You Will Also Have:
- Proven record of developing zippered relationships with key clients at all levels (from executives to key management and operations levels).
- Ability to open doors for initiating relationships.
- Ability to set a vision and strategy, coach/mentor and motivate teams, and drive accountability to achieve the designated sales goal.
- Ability to lead through influence.
- High level of emotional intelligence.
- Skills as an innovative and solutions-oriented thinker.
- Client political savviness.
#LI-KS5
Posted Salary Range: Minimum
230,000.00
Posted Salary Range: Upper
280,000.00
The base salary range for this position is $230,000.00 to $280,000.00. This range reflects the minimum and maximum target for new hire salaries for the position across Ontario, Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This job posting is for an existing vacancy.
At Jacobs, we use AI-driven recruitment to match top talent with opportunity—however, human connection and fairness remain at the heart of every hiring decision.
Jacobs welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please select here .
We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
