Job Summary
We are seeking a dedicated and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in office management, strong communication skills, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
- Responsible for processing several claims each day
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Handle filing and organization of documents to ensure easy retrieval of information.
- Utilize Microsoft Office Suite for various administrative tasks including typing, proofreading, and document preparation.
- Prepare and type various documents
- Receive, sort, and distribute incoming mail and packages.
- Manage outgoing mail, courier shipments, and priority post.
- Maintain a tidy, presentable, and organized reception area at all times.
- Organizing and maintaining physical and digital files and documents, including creating and updating filing systems as needed.
- Assisting with
- Collaborate with team members to ensure smooth office operations.
- Perform other duties relevant to the position as required or assigned.
Experience
- Proven experience as a receptionist, administrative assistant, or in a similar support role experience in the insurance industry is preferred.
- A solid understanding of general office procedures and daily administrative operations.
- Strong written communication skills with the ability to draft clear, professional correspondence such as memos, letters, and emails.
- The ability to follow instructions and work independently with minimal supervision.
- Experience in ordering office supplies, managing inventory, and ensuring equipment needs are met.
- Proficiency with Microsoft Office and a willingness to learn and adapt to new software systems.
- Confidence in maintaining organized filing systems and managing basic databases.
- Excellent problem-solving and analytical skills to support efficient office operations.
- Clear and effective communication skills to engage with team members, executives, and clients at all levels.
- A customer-focused mindset with a friendly, helpful attitude.
- Strong multitasking abilities and attention to detail to manage shifting priorities.
- The highest level of discretion and professionalism when handling sensitive or confidential information.
Job Type: Full-time
Pay: $44,000.00-$48,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- RRSP match
Experience:
- receptionist: 2 years (preferred)
Work Location: In person
